Restaurant / Bar Supervisor

Software Placement Group, SPG; Boston (MA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health insurance

4 weeks vacation annually

Growth opportunity toward AGM and GM

Job summary

Software Placement Group (SPG) is seeking a hands-on Team Lead / Team Supervisor to support daily operations in a fast-paced hospitality environment. This on-site leadership role focuses on guiding staff, upholding food safety, and delivering a superior guest experience.

The position offers growth toward AGM and GM roles, health insurance, and generous vacation, with compensation of $20.00 - $30.00 per hour depending on experience.

Qualifications

• Fast-paced, hands-on leadership experience.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized during busy shifts.
• Team-oriented with ability to guide and support others.
• Problem-solving ability and sound judgment.
• Accountability and reliability.
• Comfortable working with a diverse team.
• Basic Google Workspace and Microsoft knowledge.
• Honest, professional and dependable approach.

Responsibilities

• Support daily operations during opening, peak, and closing shifts.
• Work alongside team members during busy service periods.
• Ensure products are stored and prepared to company standards.
• Reinforce food safety, sanitation, and standards.
• Assist training on menu builds and best practices.
• Provide real-time coaching to improve consistency and efficiency.
• Maintain a positive, productive shift environment.
• Support guest experience through active floor presence.
• Communicate issues clearly with managers.
• Escalate operational or performance concerns when needed.

Skills

Hand-on leadership

Strong communication

Multitasking

Team guidance

Problem solving

Accountability

Diversity inclusion

Google Workspace

Microsoft Office

Honest and dependable

Tools

Google Workspace

Microsoft Office

Job description

Location: Wellesley, MA | Schedule: Full-time, on-site, 40 hours per week | Compensation: $20.00 - $30.00 per hour, depending on experience

Overview

A fast-growing, multi-concept hospitality company is seeking a hands-on Team Lead / Team Supervisor to support daily operations and reinforce a strong, service-driven culture. The company operates a variety of foodservice concepts and promotes from within, using leadership roles like this one to develop future managers in its operating standards and team-first culture. This working leadership role is central to keeping shifts running smoothly and delivering a consistently excellent guest experience.

What you'll do

• Support daily operations during opening, peak, and closing shifts
• Work alongside team members during busy service periods
• Help ensure products are stored and prepared according to company standards
• Reinforce food safety, sanitation, and operational standards
• Assist in training team members on menu builds and best practices
• Provide real-time coaching and feedback to improve consistency and efficiency
• Maintain a positive, productive shift environment
• Support guest experience through active floor presence and service awareness
• Partner with managers and communicate issues clearly and promptly
• Escalate operational or performance concerns when needed

Required qualifications

• Ability to thrive in a fast-paced, hands-on environment
• Strong communication and interpersonal skills
• Ability to multitask and stay organized during busy shifts
• Team-oriented mindset with the ability to guide and support others
• Problem-solving ability and sound judgment
• Accountability and reliability
• Comfort working with a diverse team
• Basic Google Workspace and Microsoft knowledge
• Honest, professional, and dependable approach to work
• Eagerness to listen, learn, share ideas, and accept feedback

Preferred qualifications

• Hospitality, restaurant, café, or foodservice leadership experience preferred

Compensation and benefits

• $20.00 - $30.00 per hour, depending on experience
• Health insurance
• 4 weeks of vacation annually
• Growth opportunity toward AGM and GM roles

Why this role

This is a hands-on leadership position with a company that promotes from within, offering a clear growth path toward AGM and GM roles along with health insurance and generous paid vacation.