Restaurant & Banquet Supervisor

The Crescent Hotels Group; Austin (TX); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Highly competitive wages

Comprehensive benefits for associates

401K matching

Flexible scheduling

Discounts at Crescent properties

Job summary

The Crescent Hotels Group’s Urban Pour at Hotel Indigo Downtown Austin is seeking a Restaurant Supervisor to support daily restaurant operations, uphold brand standards, and assist in leading the restaurant team under the Restaurant General Manager.

You will also contribute to banquet and event operations across the hotel, coordinating staffing, setup, and service to ensure a seamless guest experience during meetings and special functions.

Qualifications

• Minimum of two years food service or related hospitality management experience.
• Food Handler and TABC certifications required.
• Strong leadership and interpersonal skills.

Responsibilities

• Supervise daily restaurant operations and ensure service standards are consistently met.
• Lead by example through active floor presence and guest engagement.
• Monitor service quality, cleanliness, and overall guest satisfaction.
• Address guest concerns promptly and professionally.
• Assist with opening and closing procedures.
• Ensure compliance with all food safety, sanitation, and alcohol service regulations.
• Assist with training, coaching, and development of restaurant associates.
• Support scheduling efforts and staffing needs.
• Promote a culture of accountability, teamwork, and hospitality.
• Provide ongoing feedback to associates regarding performance and service standards.
• Assist in maintaining departmental compliance with company policies and procedures.
• Assist with the execution of banquet events, meetings, receptions, and special functions throughout the hotel.
• Collaborate with the banquet and culinary teams to ensure successful event execution.
• Support event setup, service, breakdown, and staffing coordination as needed.

Skills

Leadership

Guest service

Conflict resolution

POS systems

Multitasking

Food safety

Tools

POS systems

Microsoft Office

Job description

The Crescent Hotels Group’s Urban Pour at Hotel Indigo Downtown Austin is seeking a Restaurant Supervisor to support daily restaurant operations, uphold brand standards, and assist in leading the restaurant team under the Restaurant General Manager.

You will also contribute to banquet and event operations across the hotel, coordinating staffing, setup, and service to ensure a seamless guest experience during meetings and special functions.