Restaurant & Bakery Host/Cashier

Perkins Restaurant & Bakery; Menomonie (WI); On-site; USD 10,000 - 60,000; Full time

Job description

Restaurant & Bakery Host/Cashier

At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. You will be responsible for making special days memorable and everyday meals something extraordinary. At Perkins, we have experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company that has a proven track record of success and unmatched commitment to their employees, you are in the right place!

SUMMARY OF POSITION

Provides friendly and efficient service to guests according to company policies, procedures, programs, and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by the Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory.

POSITION ACTIVITIES AND TASKS

• Host Activities and Guest Interaction
• Reports to work well-groomed, in clean and proper uniform and practices good personal hygiene.
• Opens the door as guests enter and leave the building.
• Uses greeting, seating, and waiting list procedures. Seats guests in a friendly and timely manner.
• Anticipates, identifies, and corrects system breakdowns to achieve maximum guest satisfaction.
• Completes wait sheets.
• Greet and Seat – Welcome new Guests as they arrive and show them to their seats.
• Take Cash – Check out Guests at the register. Ask Guests, “How was your meal and service?” Thank Guests and invite them to return.
• Hospitality – Move through the dining room regularly and ensure Guests have all items needed.
• Sell Bakery – Offer specific suggestions for take-out bakery items.
• Clean – Ensure that the cashier area, bakery cases and displays, lobby area, entryway, and Guest restrooms and dining room stay clean throughout the shift.
• Ensures menus are clean.

Assist Crew Members

• Processes To-Go orders.
• Maintains guests’ needs throughout their dining experience by assisting servers.
• Sweeps floor around tables to assist servers.
• Performs side work during shift downtime.
• Provides assistance to all servers and bus persons.
• Ensures 100% guest satisfaction on every visit.
• Communicates with Manager on Duty and coworkers regarding product/service deficiencies.
• Keeps General Manager and Manager on Duty informed of problems and/or issues.

PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS

• Extensive standing and walking for up to 8 hours.
• Must be able to see at a distance (20 feet) and at close range (12 inches).
• Must be able to communicate clearly.
• Exposure to heat, steam, smoke, cold.
• Reaching heights of approximately 6 feet and depths of 2 ½ - 3 feet.
• Must have high level of mobility/flexibility in space provided.
• Must have time management skills.
• Must be able to read, write and perform addition/subtraction calculations.
• Must be able to control and utilize fingers to write, slice chop and operate equipment.
• Must be able to fit through openings 30” wide.
• Must be able to work irregular hours under heavy pressure during busy times.
• Bending, reaching, walking.
• Carrying trays of food products weighing about 50 pounds for distances up to 30 feet.
• Lifting up to 50 pounds.
• Exposure to dish and cleaning chemicals.

SUPERVISION RECEIVED: Receives direction and training from Manager on duty as to the specific procedures and assignments.

KNOWLEDGE AND SKILL REQUIRED: Basic skills such as sanitation, safety, and customer service can be taught through in-house training.

EXPERIENCE REQUIRED: None.

Disclaimer: This position description is not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development, and compensation.

Compensation: $7.25 - $8.50 per hour.

BE A PART OF OUR SUCCESS

Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company that has a proven track record of success, you are in the right place!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.

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BENEFITS

Medical, Dental, Vision, Wellness Program, Life Insurance, Disability Insurance.

401k, Health Savings Account.

Employee Assistance Program, Employee Discount Program, Vacation/Sick Time Benefits, Travel Accident Insurance.

Discounted Tuition, Waived Application Fee, Deferred Tuition, Complimentary Course, & More!