Restaurant Assistant Manager — People & Service

burgerking; Council Bluffs (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Scholarship program

Emergency fund

Discount program

Provider cost estimator

Wellness program

Pregnancy planning tool

Job summary

Burger King in Council Bluffs, IA is seeking a hands-on leader to drive guest satisfaction and team performance in a fast-paced environment. You will develop servant leadership, train new hires, and lead teams to deliver consistent service while meeting financial goals.

Ideal candidates will have a high school diploma and 1–2 years of supervisory experience, with strong guest service skills and the ability to manage multiple tasks across shifts.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated and resolve conflicts.

Responsibilities

• Develop Servant Leaders—put your people and restaurant first.
• Create memorable experiences—provide service guests want to repeat.
• Administration—balance high-quality guest experience with financial goals.
• Welcomes new team members and provides training.
• Leads inspiring team huddles and motivates the team.
• Ensures ongoing training and coaching for team members.
• Builds shift supervisor capability and prepares for next level.
• Thank the team and celebrate success.
• Coach brand service behaviors and provide feedback.

Skills

Guest service

Team leadership

Communication

Problem solving

Time management

Education

High school diploma or equivalent

1-2 years supervisory experience

Job description

Burger King in Council Bluffs, IA is seeking a hands-on leader to drive guest satisfaction and team performance in a fast-paced environment. You will develop servant leadership, train new hires, and lead teams to deliver consistent service while meeting financial goals.

Ideal candidates will have a high school diploma and 1–2 years of supervisory experience, with strong guest service skills and the ability to manage multiple tasks across shifts.