Restaurant Assistant Manager — Lead Team & Elevate Service

Papa John's Pizza; Pikeville (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

Papa Johns in Pikeville, KY is seeking an Assistant Manager to support the General Manager in daily restaurant operations and team development. You will focus on sales, cost control, food safety, and customer satisfaction to ensure efficient and profitable operations.

Ideal candidates will lead by example, communicate effectively, and be prepared to step in for the General Manager as needed, driving a high-performing team and excellent guest experiences.

Responsibilities

• Assist the General Manager with daily store operations and shift management.
• Lead, motivate, train, and develop team members.
• Ensure consistent food quality, product preparation, and customer service.
• Monitor labor costs, food costs, waste, and overall store performance.
• Maintain cleanliness, organization, and food safety standards.
• Ensure accurate cash handling and proper opening and closing procedures.
• Address customer concerns and resolve issues professionally.
• Hold team members accountable for performance and operational standards.
• Help achieve sales goals and improve restaurant profitability.
• Step in and lead the restaurant in the General Manager’s absence.

Job description

Papa Johns in Pikeville, KY is seeking an Assistant Manager to support the General Manager in daily restaurant operations and team development. You will focus on sales, cost control, food safety, and customer satisfaction to ensure efficient and profitable operations.

Ideal candidates will lead by example, communicate effectively, and be prepared to step in for the General Manager as needed, driving a high-performing team and excellent guest experiences.