Assistant Mananger

Papa John's Pizza; Pikeville (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

Papa Johns in Pikeville, KY is seeking an Assistant Manager to support the General Manager in daily restaurant operations and team development. You will focus on sales, cost control, food safety, and customer satisfaction to ensure efficient and profitable operations.

Ideal candidates will lead by example, communicate effectively, and be prepared to step in for the General Manager as needed, driving a high-performing team and excellent guest experiences.

Responsibilities

• Assist the General Manager with daily store operations and shift management.
• Lead, motivate, train, and develop team members.
• Ensure consistent food quality, product preparation, and customer service.
• Monitor labor costs, food costs, waste, and overall store performance.
• Maintain cleanliness, organization, and food safety standards.
• Ensure accurate cash handling and proper opening and closing procedures.
• Address customer concerns and resolve issues professionally.
• Hold team members accountable for performance and operational standards.
• Help achieve sales goals and improve restaurant profitability.
• Step in and lead the restaurant in the General Manager’s absence.

Job description

404 S Mayo Trail, Pikeville, KY 41501, USA

Full time

Assistant Manager – Papa Johns

Job Description

The Assistant Manager supports the General Manager in overseeing daily restaurant operations, leading and developing team members, and ensuring excellent customer service. This position helps drive sales, control labor and food costs, maintain food safety and quality standards, and ensure the restaurant operates efficiently and profitably.

Key Responsibilities:

• Assist the General Manager with daily store operations and shift management.
• Lead, motivate, train, and develop team members.
• Ensure consistent food quality, product preparation, and customer service.
• Monitor labor costs, food costs, waste, and overall store performance.
• Maintain cleanliness, organization, and food safety standards.
• Ensure accurate cash handling and proper opening and closing procedures.
• Address customer concerns and resolve issues professionally.
• Hold team members accountable for performance and operational standards.
• Help achieve sales goals and improve restaurant profitability.
• Step in and lead the restaurant in the General Manager’s absence.

Ideal Candidate:

A dependable, motivated leader with strong communication and organizational skills who leads by example, takes ownership, holds others accountable, and is committed to developing a successful team while also looking to move up im the company and delivering an excellent customer experience.