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Restaurant Assistant Manager - Immediate Opening

Zaxby's Franchising LLC

Richburg (SC)

On-site

USD 60,000 - 80,000

Full time

30+ days ago

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Job summary

An established industry player is looking for an Assistant Manager to join their dynamic team in Richburg. This role is pivotal in ensuring that guests have a memorable experience while maintaining the highest operational standards. You will oversee daily operations, manage team training, and foster a positive workplace culture. The company offers a vibrant environment where team members can thrive, with exciting perks like free meals during shifts and a quarterly bonus potential. If you are a motivated leader with a passion for customer service and team development, this opportunity is perfect for you.

Benefits

FREE Meals On Shift
50% Off Meals Off Shift
Paid Time Off
Paid Holidays
Paid Training
Early Access to Pay
Recognition Program
Employee Referral Program
Opportunities to Advance
Bonus Potential

Qualifications

  • Must be 18 years or older with a valid driver's license.
  • 1-3 years of management experience required, preferably in a restaurant.

Responsibilities

  • Manage daily operations ensuring team follows all processes and procedures.
  • Enhance guest experiences and maintain service and product quality.

Skills

Leadership
Organizational Skills
Customer Service
Team Management
Flexibility

Education

High School Diploma or equivalent

Tools

Management Tools

Job description

Location: Richburg, SC Company: Zaxby's

  • FREE Meals On Shift & 50% Off Meals Off Shift
Pay Range: $18.00 - $22.00 / hour

As the team at Zaxby's expands, we're saving a seat for you!

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxby's is an indescribably great place to work!

Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.

Why work at Zax?
  • BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings
  • FREE Meals On Shift & 50% Off Meals Off Shift
  • Paid Time Off
  • Paid Holidays
  • Paid Training
  • Early Access to Pay
  • Recognition Program
  • Employee Referral Program
  • Opportunities to Advance


Benefits
  • Medical Insurance
  • HSA Option Available
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employer Paid Life Insurance
  • 401(k) With Employer Match
  • 100% match of first 3% contribution + 50% match of next 2% contribution
  • Additional eligibility requirements


Duties and Responsibilities
  • Complete all training requirements including:
  • Zaxby's Assistant Manager Development Plan
  • Food Safety Certification and Manager Certification
  • Any additional training required by Zax LLC
  • Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
  • Ensure team members receive proper training including ongoing coaching and development
  • Create an effective work schedule following company standards and local laws
  • Plan and delegate shift assignments including communicating expectations and adjusting as needed
  • Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Communicate performance concerns to your General Manager
  • Assist with performance reviews and mentor and develop team members
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
  • Ensure processes, policies, and procedures are properly followed throughout daily operations
  • Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
  • Maintain compliance with federal, state, and local laws and guidelines
  • Utilize management tools and keep neat, accurate, and current records
  • Other responsibilities
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
  • Ensure the team works safely and follows all safety guidelines and procedures
  • Immediately report all human resources and risk management concerns to your General Manager and District Manager
  • Escalate other concerns to your supervisor when appropriate
  • All other duties necessary to ensure restaurant operations function properly


Job Qualifications
  • Must be 18 years of age or older
  • Must have a valid driver's license, vehicle insurance, and reliable transportation
  • Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • 1-3 years management experience required
  • Restaurant management experience preferred


Capability Requirements
  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing
  • Maintain effective audio-visual discrimination and perception to observe and respond to the environment
  • Work in an environment that features hot and cold temperature variations and exposure to food allergens
  • Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
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