Restaurant Assistant Manager - Immediate Opening

Zaxby's Inc.; Beaufort (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a dynamic Restaurant Assistant Manager to lead daily operations and enhance guest experiences. This role involves training and coaching team members, managing schedules, and ensuring compliance with company standards. With a focus on maintaining a positive team culture, you will handle guest complaints and support the General Manager in achieving operational goals. If you are passionate about the food service industry and thrive in a fast-paced environment, this opportunity is perfect for you.

Benefits

Bonus Potential (Paid Quarterly)

Free Meals On Shift

50% Off Meals Off Shift

Paid Time Off

Paid Holidays

Paid Training

Early Access to Pay

Recognition Program

Employee Referral Program

Opportunities to Advance

Qualifications

• Must be 18 years or older with valid driver's license.
• 1-3 years management experience required, preferably in a restaurant.

Responsibilities

• Oversee daily restaurant operations and ensure guest satisfaction.
• Train and coach team members while creating work schedules.

Skills

Team Leadership

Guest Experience

Operational Standards

Food Safety

Employee Training

Education

High School Diploma

Management Experience

Job description

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Restaurant Assistant Manager - Immediate Opening At Zaxby's Summary

As a Restaurant Assistant Manager at Zaxbys, you will oversee daily restaurant operations, ensuring exceptional guest experiences while maintaining compliance with company standards and laws. Your role includes training and coaching team members, creating work schedules, and fostering a positive team culture. You will also handle guest complaints, ensure product quality, and support the General Manager in achieving operational goals.

Pay Range: $18.00 - $21.00 / hour

Why work at Zaxbys?

• BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings
• FREE Meals On Shift & 50% Off Meals Off Shift
• Paid Time Off
• Paid Holidays
• Paid Training
• Early Access to Pay
• Recognition Program
• Employee Referral Program
• Opportunities to Advance

Benefits

• Medical Insurance
• HSA Option Available
• Dental Insurance
• Vision Insurance
• Short-Term Disability
• Long-Term Disability
• Employer Paid Life Insurance
• 401(k) With Employer Match

Duties and Responsibilities

• Complete all training requirements including:
• Zaxbys Assistant Manager Development Plan
• Food Safety Certification and Manager Certification
• Any additional training required by Zax LLC
• Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
• Ensure team members receive proper training including ongoing coaching and development
• Create an effective work schedule following company standards and local laws
• Plan and delegate shift assignments including communicating expectations and adjusting as needed
• Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
• Ensure service, product quality, and cleanliness standards are consistently upheld
• Communicate performance concerns to your General Manager
• Assist with performance reviews and mentor and develop team members
• Create and maintain a positive culture and healthy team morale through recognition and leading by example
• Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
• Ensure processes, policies, and procedures are properly followed throughout daily operations
• Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
• Maintain compliance with federal, state, and local laws and guidelines
• Utilize management tools and keep neat, accurate, and current records
• Other responsibilities
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
• Ensure the team works safely and follows all safety guidelines and procedures
• Immediately report all human resources and risk management concerns to your General Manager and District Manager
• Escalate other concerns to your supervisor when appropriate
• All other duties necessary to ensure restaurant operations function properly

Job Qualifications

• Must be 18 years of age or older
• Must have a valid driver's license, vehicle insurance, and reliable transportation
• Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Successful completion of background check
• Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
• 1-3 years management experience required
• Restaurant management experience preferred

Capability Requirements

• Sit, stand, and walk continuously
• Occasionally stoop, bend, crouch, or climb, including the use of ladders
• Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
• Continuous use of hands and wrists for grasping and fine manipulation
• Communicate proficiently through speech, reading, and writing
• Maintain effective audio-visual discrimination and perception to observe and respond to the environment
• Work in an environment that features hot and cold temperature variations and exposure to food allergens
• Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Keywords

Restaurant Management, Assistant Manager, Team Leadership, Guest Experience, Operational Standards, Food Safety, Employee Training, Zaxbys, Customer Service, Team Morale