Restaurant Assistant Manager (1)

OWA Parks & Resort; Atmore (AL); On-site; USD 40,000 - 55,000; Full time

Job summary

OWA Parks & Resort in Atmore, Alabama is hiring a Restaurant Assistant Manager. In this role, you will manage daily operations of the Diner and Deli, ensuring customer satisfaction and adherence to service standards. Ideal candidates will have four years of management experience in high-volume settings, along with a high school diploma. The position requires flexibility in hours and a valid state driver's license. Join us to lead a dynamic team in a busy restaurant environment.

Qualifications

• Four years of management experience in high-volume restaurant or QSR service.
• Ability to work irregular hours and strong customer service skills.
• Must possess a valid state driver's license.

Responsibilities

• Oversee daily shift operations and ensure adherence to policies.
• Train new employees and communicate with management.
• Maintain cleanliness and efficiency in the work environment.

Skills

Customer relations

Team training

Food production standards

Computer literacy

POS system operation

Education

High School Diploma or GED

Job description

Restaurant Assistant Manager (1)

The Restaurant Assistant Manager is responsible for overseeing the daily shift operation of the Diner, Deli, and other food service offerings. The Restaurant Assistant Manager monitors and/or performs all transactions in such a manner as to attract and retain guests while contributing to the operating success.

Reporting Relationship

The Restaurant Assistant Manager shall report directly to the Restaurant Manager.

Responsibilities

• Responsible for verification and balancing of server banks and all appropriate reports.
• Participates in the training of all new and current dinner employees.
• Confers regularly with the Restaurant Manager to communicate customer/employee requests and keeps informed of any changes in operating procedures.
• Ensures that all applicable operating policies and procedures are adhered to at all times without deviation.
• Ensures the physical condition of the premises is maintained in a safe, healthy manner.
• Ensures that all prepared food products meet the established specifications and standards.
• Ensures the proper quantities of food are prepared based on forecasted needs and ensures their prompt delivery, expediting food as needed.
• Ensures the minimum level of labor is used to perform the required level of production.
• Ensures the complete set‑up, stocking, and service of assigned food outlet(s) using specified methods during the assigned shift.
• Completes required daily reports to ensure the appropriate ordering and stocking of food products.
• Communicates variances from Creek Travel Plaza standards to Manager.
• Must be friendly and courteous at all times, ensuring excellent customer and employee relations and adhere to the established Dress Code.
• Must maintain a clean, safe work environment before, during and after service, in a team effort to maximize employee efficiency and guest satisfaction.
• Perform other duties as assigned.

Qualifications

• High School Diploma or GED required.
• Four (4) years verifiable related management experience in high volume restaurant required; QSR service experience is a plus.
• Verifiable experience in implementing and maintaining food production operational standards.
• Must have working knowledge of computers with the ability to work in a Windows environment with various software programs such as Word, Excel, etc.
• Demonstrated ability to operate and use all equipment and POS system necessary to run the 24‑hr. Diner.
• Demonstrated ability to communicate with customers and co‑workers in a friendly and professional manner.
• Demonstrated ability to read, count and write to accurately complete all documentation.
• Willing to work irregular hours & days as business dictates.
• Must possess a valid state driver’s license.
• Ability to work odd, irregular hours in a restaurant environment that is open seven days/week.
• Ability to comply with all other requirements as specified within the CIEDA Personnel Policies and Procedures.
• Internal Promotion must have completed 90‑day probational period, be in a level (1) position for 12 months in a direct line skill set or transfer to a direct line skill set at a level (1).
• Must work as Restaurant Assistant Manager (1) 12 months and be certified in all positional requirements, pass interview, & a positional slot is available to move to Restaurant CO- MANAGER.