Restaurant Assistant General Manager - Greensburg

Live! Casino & Hotel Maryland; Greensburg (Westmoreland County); On-site; USD 42,000 - 65,000; Full time

Job summary

Live! Casino & Hotel Maryland is seeking a leader to oversee daily food and beverage operations and staff. You will ensure compliance with policies, standards, and guest service expectations across all outlets.

The role involves training managers and staff, managing inventories and costs, and ensuring safety and regulatory adherence in a high-energy casino environment.

Qualifications

• High school diploma or equivalent; some college preferred.
• Experience in food & beverage operations and staff training.
• Knowledge of safety regulations and OSHA guidelines.

Responsibilities

• Adhere to and enforce departmental and company policies.
• Oversee daily training of managers and hourly staff; maintain open communication.
• Manage beverage/food inventories and service quality; supervise alcohol service.
• Ensure timely beverage/food service and quality control.
• Help control labor, beverage and food costs; maximize profitability.
• Ensure employee and guest safety through safety procedures.
• Comply with PLCB liquor laws and state gaming regulations.
• Meet budgeted revenues and control costs across outlets.
• Maintain brand standards and professional conduct.
• Address guest trends and issues to improve future sales.

Skills

Analyze results

Problem solving

Work under pressure

Sanitation knowledge

Serv-Safe certified

RAMP certified

POS knowledge

Licensure eligible

Budgeting

Safety awareness

Education

High school diploma or equivalent

Some college preferred

Tools

POS system

Job description

Why We Need Your Talents: Daily oversight of the food & beverage operations and staff. Ensures compliance with policies and procedures. Ensures guest service standards are adhered to by staff.

Overview

Daily oversight of the food & beverage operations and staff. Ensures compliance with policies and procedures. Ensures guest service standards are adhered to by staff.

Responsibilities

• Adhere to, implement and follow all policies of the department and company
• Supervises and assists in daily training of managers and hourly employees and maintains open communication between all personnel working in department
• Maintains appropriate beverage/food inventories and quality control with the service of alcohol
• Ensures quality control and timeliness of beverage/food service.
• Assists in controlling labor/beverage/food cost for department.
• Knowledge of safety procedures to ensure employee and guest safety
• Understands all PLCB regulations and ensures compliance of all applicable liquor laws for the department
• Ensures compliance with all federal and state gaming regulations
• Achieves budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of food & beverage outlets
• Maintains company operating standards.
• Demonstrates professionalism that reflects our brand and company values
• Responds to guest trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects
• Ability to extend complimentaries in accordance with the property comp matrix. Other duties as assigned.

Skills To Help You Succeed

• Ability to analyze and interpret restaurant operation results.
• Ability to solve complex problems.
• Ability to perform assigned duties under pressures.
• Knowledge of sanitation laws and health regulations and applicable OSHA regulations.
• Must be Serv-Safe and RAMP certified.
• A variety of task and deadlines requires irregular work schedule.
• Ability to perform assigned duties in an interruptive environment.
• Accuracy in completing assigned duties in a timely manner.
• Requires thorough knowledge of restaurant/bar practices and procedures.
• Must have full working knowledge of POS.
• Must have knowledge of approved Responsible Gaming Program.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Must be able to obtain and maintain licensure as required by the State Gaming Control Agency for the position.

Must-Haves

Qualifications

• High school diploma or equivalent required; some college preferred.

Physical Requirements

• Ability to work long hours.
• Ability to stand for long periods of times without sitting or leaning.
• Ability to climb stairs multiple times daily.
• Ability to handle multi-tasking-heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to climb, bend, stretch, twist or reach with your body and arms.
• Ability to work under variable temperatures and noise levels.

Working Conditions

• 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.