Restaurant Assistant General Manager - Greensburg

Live! Casino Pittsburgh; Greensburg (Westmoreland County); On-site; USD 42,000 - 60,000; Full time

Job summary

Live! Casino Pittsburgh is seeking a Food & Beverage Supervisor to oversee daily operations, ensure guest service standards, and train managers and staff. The role emphasizes compliance with PLCB and gaming regulations, inventory and cost controls, and delivering high-quality beverage and food service.

The successful candidate will manage schedules, uphold sanitation and safety regulations, and contribute to profitability while reflecting the brand values in a fast-paced casino environment.

Qualifications

• Ability to analyze and interpret restaurant operation results.
• Ability to solve complex problems.
• Ability to perform duties under pressures.
• Knowledge of sanitation laws and health regulations and OSHA regulations.
• Serv-Safe and RAMP certified.
• Irregular work schedule.
• Ability to perform duties in an interruptive environment.
• Accuracy in completing duties on time.
• Full working knowledge of POS.
• Knowledge of Responsible Gaming Program.
• Mathematical skills: budgeting, profit/loss, percentages, variances.
• Licensure required by State Gaming Control Agency.

Responsibilities

• Oversee daily food & beverage operations and staff.
• Ensure policy and guest service standards are followed by staff.
• Train managers and hourly employees and maintain open communication between personnel.
• Maintain beverage/food inventories and quality control with the service of alcohol.
• Ensure quality control and timeliness of beverage/food service.
• Assist in controlling labor/beverage/food costs for the department.
• Know and enforce safety procedures to protect employees and guests.
• Ensure compliance with PLCB regulations and liquor laws.
• Ensure compliance with federal and state gaming regulations.
• Aim to achieve budgeted revenues and maximize profitability within all beverage/food areas.
• Maintain company operating standards.
• Demonstrate professionalism reflecting brand and company values.
• Respond to guest trends and issues to enhance experiences and sales.

Skills

Operations analysis

Problem solving

Work under pressure

Sanitation knowledge

POS proficiency

Responsible Gaming

Budgeting

Licensure knowledge

Attention to detail

Education

High school diploma or equivalent

Some college preferred

Job description

Why We Need Your Talents

Daily oversight of the food & beverage operations and staff. Ensures compliance with policies and procedures. Ensures guest service standards are adhered to by staff.

Where You'll Make an Impact

• Adhere to, implement and follow all policies of the department and company
• Supervises and assists in daily training of managers and hourly employees and maintains open communication between all personnel working in department
• Maintains appropriate beverage/food inventories and quality control with the service of alcohol
• Ensures quality control and timeliness of beverage/food service.
• Assists in controlling labor/beverage/food cost for department.
• Knowledge of safety procedures to ensure employee and guest safety
• Understands all PLCB regulations and ensures compliance of all applicable liquor laws for the department
• Ensures compliance with all federal and state gaming regulations
• Achieves budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of food & beverage outlets
• Maintains company operating standards.
• Demonstrates professionalism that reflects our brand and company values
• Responds to guest trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects
• Ability to extend complimentaries in accordance with the property comp matrix. Other duties as assigned.

Skills to Help You Succeed

• Ability to analyze and interpret restaurant operation results.
• Ability to solve complex problems.
• Ability to perform assigned duties under pressures.
• Knowledge of sanitation laws and health regulations and applicable OSHA regulations.
• Must be Serv-Safe and RAMP certified.
• A variety of task and deadlines requires irregular work schedule.
• Ability to perform assigned duties in an interruptive environment.
• Accuracy in completing assigned duties in a timely manner.
• Requires thorough knowledge of restaurant/bar practices and procedures.
• Must have full working knowledge of POS.
• Must have knowledge of approved Responsible Gaming Program.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Must be able to obtain and maintain licensure as required by the State Gaming Control Agency for the position.

Must-Haves

• High school diploma or equivalent required; some college preferred.

Physical Requirements

• Ability to work long hours.
• Ability to stand for long periods of times without sitting or leaning.
• Ability to climb stairs multiple times daily.
• Ability to handle multi-tasking-heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to climb, bend, stretch, twist or reach with your body and arms.
• Ability to work under variable temperatures and noise levels.

Working Conditions

• 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.