Restaurant Assistant General Manager - Greensburg

Live! Casino Hotel; Greensburg (Westmoreland County); On-site; USD 52,000 - 66,000; Full time

Job summary

Live! Casino Hotel in Greensburg, PA, seeks an experienced food and beverage operations supervisor to oversee daily casino dining services.

The role emphasizes policy adherence, staff training, inventory control, and service quality across beverage and food outlets. Responsibilities include labor and cost management, safety compliance, and ensuring adherence to liquor laws and gaming regulations while delivering guest-focused service and profitability.

Qualifications

• High school diploma or equivalent required; some college preferred.

Responsibilities

• Adhere to, implement and follow all policies of the department and company
• Supervises and assists in daily training of managers and hourly employees and maintains open communication between all personnel working in department
• Maintains appropriate beverage/food inventories and quality control with the service of alcohol
• Ensures quality control and timeliness of beverage/food service.
• Assists in controlling labor/beverage/food cost for department.
• Knowledge of safety procedures to ensure employee and guest safety
• Understands all PLCB regulations and ensures compliance of all applicable liquor laws for the department
• Ensures compliance with all federal and state gaming regulations
• Achieves budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of food & beverage outlets
• Maintains company operating standards.
• Demonstrates professionalism that reflects our brand and company values
• Responds to guest trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects
• Ability to extend complimentaries in accordance with the property comp matrix. Other duties as assigned.

Skills

Operations analysis

Problem solving

Pressure handling

Regulatory knowledge

Safety compliance

Communication

Budget awareness

Education

High school diploma or equivalent

Tools

POS system

Job description

Overview

Why We Need Your Talents:

Daily oversight of the food & beverage operations and staff. Ensures compliance with policies and procedures. Ensures guest service standards are adhered to by staff.

Responsibilities

Where You'll Make an Impact:

• Adhere to, implement and follow all policies of the department and company
• Supervises and assists in daily training of managers and hourly employees and maintains open communication between all personnel working in department
• Maintains appropriate beverage/food inventories and quality control with the service of alcohol
• Ensures quality control and timeliness of beverage/food service.
• Assists in controlling labor/beverage/food cost for department.
• Knowledge of safety procedures to ensure employee and guest safety
• Understands all PLCB regulations and ensures compliance of all applicable liquor laws for the department
• Ensures compliance with all federal and state gaming regulations
• Achieves budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of food & beverage outlets
• Maintains company operating standards.
• Demonstrates professionalism that reflects our brand and company values
• Responds to guest trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects
• Ability to extend complimentaries in accordance with the property comp matrix. Other duties as assigned.

Skills to Help You Succeed:

• Ability to analyze and interpret restaurant operation results.
• Ability to solve complex problems.
• Ability to perform assigned duties under pressures.
• Knowledge of sanitation laws and health regulations and applicable OSHA regulations.
• Must be Serv-Safe and RAMP certified.
• A variety of task and deadlines requires irregular work schedule.
• Ability to perform assigned duties in an interruptive environment.
• Accuracy in completing assigned duties in a timely manner.
• Requires thorough knowledge of restaurant/bar practices and procedures.
• Must have full working knowledge of POS.
• Must have knowledge of approved Responsible Gaming Program.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Must be able to obtain and maintain licensure as required by the State Gaming Control Agency for the position.

Qualifications

Must-Haves:

• High school diploma or equivalent required; some college preferred.

Physical Requirements:

• Ability to work long hours.
• Ability to stand for long periods of times without sitting or leaning.
• Ability to climb stairs multiple times daily.
• Ability to handle multi-tasking-heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to climb, bend, stretch, twist or reach with your body and arms.
• Ability towork under variable temperatures and noise levels.

Working Conditions

• 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.