Restaurant Assistant General Manager Eataly Downtown

Eataly North America; New York (NY); On-site; USD 75,000 - 90,000; Full time

Job summary

Join a dynamic and innovative team at a leading Italian culinary destination! As the Restaurant Assistant General Manager, you will play a pivotal role in overseeing the operations of a vibrant restaurant, ensuring exceptional guest experiences while managing a dedicated team. Your leadership will be key in driving profitability and upholding the highest standards of quality and service. This exciting position offers a unique opportunity to immerse yourself in authentic Italian cuisine and contribute to a collaborative environment that values growth and excellence. If you are passionate about food and hospitality, this role is perfect for you!

Benefits

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

401K with match or RRSP

Bonus program

Free family meal daily

Discounts at Eataly

Classes on products and Italian cuisine

Referral bonus program

Qualifications

• 2+ years of experience managing restaurant staff to achieve sales goals.
• Demonstrated leadership and team-building skills.

Responsibilities

• Oversees daily operations to maximize profitability and guest experience.
• Hires, trains, and evaluates team members for optimal performance.

Skills

Problem-solving skills

Organizational skills

Analytical skills

Business management skills

Communication skills

Leadership skills

Team-building skills

Experience with Italian cuisine

Education

Bachelor’s Degree

Associate Degree

Tools

Microsoft Office

Job description

Job Description

Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food – you can find it all in our various restaurants!

The Restaurant Assistant General Manager oversees the complex day-to-day operations of a single restaurant or group of restaurants at an Eataly location. Reports to the General Manager of Restaurants.

• Oversees the operations of the restaurant, working to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards
• Works the floor actively, applying a hands-on approach, unafraid to get hands dirty
• Hires, assigns, trains, motivates, evaluates and terminates team members as necessary
• Provides in-the-moment coaching and feedback to team members, actively facilitating their growth
• Manages inventory levels and replenishes goods and operating materials
• Collaborates interdepartmentally and with corporate to plan activities, special events, share information, etc.
• Documents, investigates and resolves employee and guest incidents
• Maintains a high level of hospitality towards guests as well as within the team
• Performs other duties as required or assigned

Qualifications:
Qualifications

• Bachelor’s Degree or Associate Degree
• 2+ years of experience managing a large restaurant staff to accomplish sales and guest service goals
• Demonstrated problem-solving, organizational, analytical and business management skills
• Excellent communication, leadership and team-building skills
• Advanced proficiency in Microsoft Office
• Experience with Italian cuisine and wine highly preferred

Job Requirements

• Availability to work a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Compensation: This position pays $75,000 - $90,000 annually.

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.