Restaurant and Operations Manager

Dave n Busters; Sevierville (TN); On-site; USD 49,000 - 58,000; Full time

Job summary

An established industry player seeks a dynamic Restaurant & Operations Manager to lead a vibrant team in a fast-paced entertainment environment. This role involves ensuring exceptional guest experiences while managing operational standards and team development. With a focus on leadership and proactive engagement, you will inspire your team to achieve goals and maintain high-quality service. The company offers a fun work culture with opportunities for career growth in a dual-brand setting. If you thrive in a lively atmosphere and are passionate about hospitality, this is the perfect opportunity for you.

Benefits

Competitive salary

Quarterly bonus program

Health, Dental, Vision insurance

Employee Assistance Program

Buster’s Legacy Fund

401K matching plan

FREE food

FREE gameplay

Large leadership team

FUN work environment

Qualifications

• 2+ years of experience in a fast-paced restaurant or hospitality environment.
• Ability to lead a team and manage costs effectively.

Responsibilities

• Lead team members to exceed guest expectations and ensure positive experiences.
• Oversee recruiting, hiring, and training of staff.

Skills

Restaurant/Hospitality Experience

Leadership Capabilities

Cost Management

Team Development

Guest Service

Job description

Job Description:

THE RESTAURANT & OPERATIONS MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.

What we are looking for!

• You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene
• You can communicate with the Team Members and Guests in a way that inspires FUN!
• You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level
• You have never met a goal you can't beat
• You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
• The ability to oversee all aspects of the business - from the most minor details to the big picture

Requirements:

• 21+ years of age
• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• The ability to work weekends, nights, and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

What will you be doing daily?

• Developing and leading hourly team members to exceed guest’s expectations
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

PERKS!

• Competitive salary
• Quarterly bonus program
• Health, Dental, Vision, Long & Short-term Disability
• Employee Assistance Program
• Buster’s Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• FREE food
• FREE gameplay
• Large leadership team = multiple managers per shift
• FUN work environment
• Grow your career!
  • Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer

Salary Range: 49226 - 57914

We are an equal opportunity employer and participate in E-Verify in states where required.