Restaurant and Bakery Service Manager

Perkins Restaurant & Bakery - OB Enterprises, Inc.; Grand Forks (ND); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Restaurant and Bakery Service Manager who will play a pivotal role in ensuring guest satisfaction and operational excellence. This full-time position involves assisting in the management of restaurant operations, leading a dedicated team, and maintaining high standards of service and food quality. With a commitment to employee growth and a focus on delivering memorable dining experiences, this role offers the opportunity to make a significant impact within a respected organization. Join a team that values dedication, quality, and a passion for food in a dynamic and supportive environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Wellness Program

Life Insurance

Disability Insurance

401k

Health Savings Account

Employee Assistance Program

Employee Discount Program

Qualifications

• 1-2 years of managerial experience in the food service industry preferred.
• High school diploma required; some college or degree preferred.

Responsibilities

• Assist the General Manager in restaurant operations and achieving sales goals.
• Ensure compliance with health and safety regulations and staff training.

Skills

Leadership

Time Management

Customer Service

Problem Solving

Food Safety Knowledge

Education

High School Diploma

Some College or Degree Preferred

Job description

Restaurant and Bakery Service Manager Grand Forks - 3842

Restaurant and Bakery Service Manager

Full Time • Grand Forks - 3842

At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. You'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins, we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company that has a proven track record of success, an unmatched commitment to their employees, and employs the best in the industry, you are in the right place!

SUMMARY OF POSITION

Assists the General Manager in restaurant operations and in achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Provide direction for restaurant staff to ensure maximum guest satisfaction, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment.

REPORTING RELATIONSHIPS

• Reports: Directly to General Manager
• Internal: Extensive contacts with all levels of store personnel as well as all home office departments.
• External: Extensive contacts include guests, distributors, repair technicians, salespersons, and community organizations and schools

LEADERSHIP ABILITIES

• Demonstrates principles actions, uses sound judgment and follow through on commitments.
• Anticipates problems and issues and makes timely and sound decisions.
• Demonstrates a passion and working knowledge of food, liquor, beer, and wine.
• Leads by example and maintains a guest first focus.
• Sets and shares goals with team, monitors and tracks progress of goals.
• Directly and honestly addresses issues and resolves conflicts and seeks opportunities for improvement.
• Clarifies roles, responsibilities, priorities, and expectations.

POSITION ACTIVITIES AND TASKS

• Assists the General Manager in planning and analyzing administration and operations manpower.
• Ensures that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.
• Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.
• Ensures the unit's compliance to productivity and service standards with a sufficient number of well-trained and productive employees.
• Ensures proper management of the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements.
• Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application.
• Conducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories.
• Ensures accurate financial data to include: payroll, cash and receipts, productivity, food costs, and operating expenses. Responsible for all communications with regard to system breakdowns and deficiencies.
• Attends unit management meetings, makes presentations as requested. Responsible for meeting established objectives during periods of his/her or Key Hourly’s supervision.
• Anticipates, identifies, and corrects system breakdowns to achieve maximum guest satisfaction.
• Ensures the thorough training and development of non-exempt personnel directly supervised.

PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS

• Extensive standing and walking for up to 8 hours
• Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards.
• Must be able to communicate clearly
• Exposure to heat, steam, smoke, cold
• Reaching heights of approximately 6 feet and depths of 2 ½ - 3 feet.
• Must have high level of mobility/flexibility in space provided
• Must have time management skills
• Must be able to read, write and perform addition/subtraction calculations
• Must be able to control and utilize fingers to write, slice, chop and operate equipment.
• Must be able to fit through openings 30” wide
• Must be able to work irregular hours under heavy pressure/stress during busy times
• Bending, reaching, walking
• Carrying trays of food products weighing about 50 pounds for distances up to 30 feet
• Lifting up to 50 pounds
• Exposure to dish and cleaning chemicals

SUPERVISION RECEIVED:

Receives direction and training from Regional Manager as to the specific procedures and assignments.

EDUCATION LEVEL REQUIRED:

High school diploma; some college or degree preferred.

EXPERIENCE REQUIRED:

1 – 2 years’ managerial experience preferred, preferably in the food service industry.

Disclaimer

This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development, and compensation. As such, the incumbent may perform other duties and responsibilities as required.

Founded in 1958, Perkins operates 290 restaurants in 32 states and two Canadian provinces. The Perkins system includes 85 company-owned and operated restaurants and 205 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins Restaurant & Bakery is a dining favorite with a solid and respected reputation in the marketplace.

The longevity and success of Perkins Restaurant & Bakery is largely attributed to the concept’s ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we’re always updating our menu with fresh, flavorful, and innovative items that take their place right alongside Perkins’ iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand.

Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company that has a proven track record of success, an unmatched commitment to their employees, and employs the best in the industry, you are in the right place!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.

Apply with Indeed

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name *

Last Name *

Email *

Phone *

Yes, Text Me!

I want to get text messages for this job from Perkins Restaurant & Bakery - OB Enterprises, Inc..

How many employers have you had in the last 2 years? *

Do you have reliable transportation? *

Are you available for part-time work on evenings and weekends? *

Are you available on holidays? *

If hired, would you submit verification of your legal right to work in the United States? *

This position requires you to be at least 16 years of age, do you meet this requirement? *

Have you ever worked for our company? *

What days and hours are you available to work? *

BENEFITS

Medical, Dental, Vision, Wellness Program, Life Insurance, Disability Insurance

401k, Health Savings Account

Employee Assistance Program, Employee Discount Program, Vacation/Sick Time Benefits, Travel Accident Insurance

Discounted Tuition, Waived Application Fee, Deferred Tuition, Complimentary Course, & More!