Restaurant AGM: People, Ops & Guest Experience Leader

Anchor Point Management Group; Factoria (WA); On-site; USD 25,000 - 30,000; Full time

Job summary

Anchor Point Management Group seeks an Assistant General Manager for a Taco Bell unit in Bellevue, WA. The AGM will supervise daily operations, ensure cleanliness, hospitality, quality and speed of service, and train team members while role-modeling strong operational standards.

Responsibilities include coaching staff, inventory control, shift management, safety compliance, and overseeing opening/closing procedures.

Qualifications

• Candidates must be highly motivated, self-directed, and results driven with strong organizational skills, attention to detail and professional written and verbal communication skills.
• Possess ability and desire to create a fun, exciting environment for both guests and Team Members alike.
• Skilled with basic mathematical computations.
• Proven track record of successfully managing multiple priorities in a fast paced work environment.
• Maintain confidential information, adhere to and enforce company policies, programs, and compliance issues.
• Qualified candidates bring a minimum of 2 years restaurant or retail management experience, and experience managing a restaurant with a full bar is preferred.
• This role requires the completion of a high school education or equivalent, a valid driver's license to travel between units, a satisfactory background check, and the ability to lift 50 pounds regularly.
• Has successfully managed each department, Greeter/Cashier, Hospitality, Bar and HOH for a minimum of three periods each.

Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back of house (the line), lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Offers ongoing coaching and feedback to team members.
• Find, hire, and develop Taco Bell employees and guide new team members during onboarding.
• Assist with any safety concerns in the workplace.
• Reports any serious issues to their manager and HR as needed.
• Conducts food safety and prep audits daily.
• Conducts daily inventory monitors performance and shares responsibility for cash procedures.
• Assist with schedule creation and deploying the team correctly.
• Monitor speed of service and resolve bottlenecks to achieve goals.
• Monitors inventory and food preparation on a daily basis to adhere to company standards.
• Responsible for daily inventory, deliveries, restaurant opening and closing, and daily adjustments to shift stafing and crew deployment.
• Analyzes sales, labor, inventory, and controllable expenses on a continual basis and takes corrective action to meet or achieve margins and sales targets. Maintains day to day responsibility for cash procedures such as bank deposits, making change, opening and closing the safe, and audits. Assist the RGM to maintain proper time keeping and payroll procedures.

Skills

Organizational skills

Attention to detail

Communication skills

Self-directed

Results driven

Education

High school education

Job description

Anchor Point Management Group seeks an Assistant General Manager for a Taco Bell unit in Bellevue, WA. The AGM will supervise daily operations, ensure cleanliness, hospitality, quality and speed of service, and train team members while role-modeling strong operational standards.

Responsibilities include coaching staff, inventory control, shift management, safety compliance, and overseeing opening/closing procedures.