Restaurant AGM: Lead Operations & Guest Experience

CAVA - Shady Grove; Rockville (MD); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Early Wage Access

Health, Dental, Vision Insurance

401k enrollment with CAVA contribution

Paid sick leave

FREE CAVA Meal for every shift worked

Job summary

CAVA - Shady Grove is looking for an Assistant General Manager to oversee daily operations and ensure high service standards. You will work closely with the General Manager to manage finances, support team development, and enhance customer satisfaction. Candidates must have 1-2 years of management experience in hospitality along with strong leadership and communication skills. The role offers comprehensive benefits including health insurance and early wage access.

Qualifications

• 1–2 years of experience in a supervisory or management role in the restaurant or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.

Responsibilities

• Assist the General Manager in managing daily restaurant operations.
• Ensure adherence to CAVA’s standards for food quality, service, and cleanliness.
• Oversee inventory management and cost control.
• Support Team Members with training, coaching, and performance feedback.

Skills

Leadership and team management skills

Excellent communication

Customer service

Adaptability

Financial management

Job description

CAVA - Shady Grove is looking for an Assistant General Manager to oversee daily operations and ensure high service standards. You will work closely with the General Manager to manage finances, support team development, and enhance customer satisfaction. Candidates must have 1-2 years of management experience in hospitality along with strong leadership and communication skills. The role offers comprehensive benefits including health insurance and early wage access.