Responsibilities:

Doucette CPAs; Cranston (RI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Generous benefits

Family-friendly atmosphere

Relaxed summer schedule

401(k)

Paid time off

Growth within our company

Job summary

Doucette CPAs, a growing full-service accounting firm, seeks a front office assistant to be the first impression of the firm and to support tax and accounting teams with administrative tasks.

The role requires strong communication, organizational skills, and the ability to work both independently and in a team. Local candidates with 3+ years in accounting/admin environments are preferred.

Qualifications

• Minimum of 3 years’ experience providing admin support in accounting/financial services.
• Excellent oral and written communication and strong interpersonal skills.
• Commitment to delivering exceptional client service and ability to work both independently and as part of a team.

Responsibilities

• Greet clients and visitors professionally and maintain a welcoming reception area.
• Provide outstanding customer service and address client inquiries effectively.
• Answer and triage telephone calls, emails, and mail.
• Organize, scan and file client documents; update and maintain client records.
• Prepare and distribute correspondence, reports, tax returns and other documents.
• Support accounting team with scheduling and administrative tasks.
• Run errands to satellite offices or banks as needed; maintain office supplies and equipment.
• Foster a positive, collaborative office culture and ensure smooth front-office operations.

Skills

Administrative support

Microsoft Office

Customer service

Time management

Interpersonal skills

English reading/writing

Professional appearance

Problem solving

Team player

Attention to detail

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Accounting/financial services experience

Tools

Microsoft Office Suite

Accounting software (preferred)

Job description

Doucette CPAs is a growing full-service accounting, tax and consulting firm seeking a talented front office assistant to be the first impression of our firm and support our tax and accounting services teams with administrative support.

The candidate must be a team player with a strong work ethic and the ability to work efficiently and independently. Excellent oral and written communication as well as strong interpersonal skills required.

Ideal candidates will have a minimum of 3 years of experience providing administrative support in an accounting or financial services environment, be willing to learn, and possess a commitment to delivering exceptional client service.

• generous benefits
• family-friendly atmosphere
• relaxed summer schedule
• 401(k)
• paid time off
• the ability to grow within our company to achieve desired career goals.

Responsibilities:

• Greet clients and visitors in a professional and friendly manner
• Provide excellent customer service and address client inquiries effectively
• Answer and triage telephone calls, email and mail
• Organize, scan and file client documents
• Update and maintain client records
• Prepare and distribute correspondence, reports, tax returns and other documents
• Support the accounting team with administrative tasks, such as scheduling appointments, as needed
• Regularly run errands to satellite offices, post offices or the bank to make deposits
• Maintain a tidy, organized and welcoming reception area
• Maintain office supplies, inventory and equipment
• Contribute to a positive, collaborative office culture

Qualifications:

• Outstanding communication and interpersonal skills aligned with firm culture
• Strong attention to detail
• Ability to manage multiple tasks simultaneously
• Effective time management skills to consistently meet deadlines
• Ability to work independently and proactively
• Ability to read and apply instructions in verbal and written form (English)
• Professional appearance and demeanor
• Ability to solve problems and communicate solutions
• Ability to handle sensitive and confidential business matters with discretion

Education & Experience:

• High school diploma or equivalent (minimum); associate, or bachelor’s degree or relevant certification preferred
• 3+ years of experience as a receptionist, office manager or similar administrative role, preferably in an accounting or financial services environment
• Proficient with Microsoft Office (Word, Excel, Outlook)
• Skilled in using accounting software and related technology preferred but not required Other Key

Requirements:

• Candidate must reside locally with the ability to work weekday business hours (8:30am to 5:00pm)
• Willing to work Saturdays and/or extended hours during tax season
• Reliable transportation is required

Nearly 40 years ago, Doucette CPAs was founded with the goal of providing exceptional accounting services and tax strategies for small to medium-sized businesses and individuals in a way where clients feel they have a trusted business advisor on their side, helping them to achieve their goals. Internally, our team culture was built with a family-first mentality allowing team members to be successful in the office and at home, in a culture of helpfulness and camaraderie while delivering exceptional client service.

Today, we make it our mission to share in our clients’ visions for their future and work alongside them every step of the way to get them where they want to go. When you work at Doucette, you will have the ability to develop strong working relationships with clients and team members alike while feeling a sense of reward and fulfillment in helping others. Close working relationships, in a team environment with the full support to grow, learn and advance your career…these are just some of the reasons why candidates come to Doucette and stay for many years.

Get In Touch

Braintree Address:

25 Braintree Hill Park, Suite 200

Braintree, MA 02184

Mansfield Address:

20 Cabot Blvd., Suite 300

Mansfield, MA 02048

Featured Articles

Make the Most of Your HSA Tax Benefits

If you’re eligible to contribute to a Health Savings Account (HSA), consider taking a closer look at your contribution strategy. You may be able to reduce your 2026 taxes while strengthening your long-term financial security. Although many people use HSAs to pay current medical expenses, they can also help fund retirement....

Could Bad Debts Lower Your 2026 Taxes?

When customers or others don’t pay what they owe your business, you may be able to claim a bad debt deduction to help offset the financial loss. But it isn’t automatic. Businesses must satisfy specific federal tax rules and maintain adequate records to support the deduction.specific federal tax rules and maintain adequate records to support the deduction....

As the end of 2026 approaches, look beyond investment performance and consider how taxes may affect your overall returns. Although tax considerations generally shouldn’t drive investment decisions, a year-end portfolio review may identify opportunities to reduce your taxes. Here are four to consider....

Doucette is adored by our finance team. They fully understand our needs and are so supportive and responsive that we feel like they are members of our own team. They make us better and more efficient unlike other firms who can be transactional. Quite simply, we love working with them