Response Technical Specialist

Michael Baker International; United States; Hybrid; USD 104,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k plan

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Life, AD&D, disability coverage

Professional development

Generous paid time off

Commuter and wellness benefits

Tuition reimbursement

Job summary

Tidal Basin is seeking a senior leader in Emergency Management to grow and oversee the company’s response sector, building relationships with state, local, and federal clients and teaming partners. The role supports the Response Team with field operations, contract oversight, client management, policy development, and staff supervision.

Remote work is possible for distant candidates, with onsite reporting as needed.

Qualifications

• Bachelor's Degree in Business Administration, Public Administration, Emergency Management or related fields, or 5+ years of experience in disaster/emergency management with a focus on Response.
• 3+ years of supervisory experience.
• IS-100, IS-200, IS-700, and IS-800.
• Experience with Mass Care and Sheltering operations (preferred).
• Familiarity with disaster recovery programs (preferred).

Responsibilities

• Coordinate pre-event Response activities with the Client and stakeholders for operational planning.
• Act as engagement/project manager, maintain client relationships, ensure contract compliance, monitor financial targets.
• Supervise and mentor project staff, conduct performance appraisals, support professional development.
• Ensure all work is performed safely and in accordance with project management policies.
• Manage operations, budgets, and project costs; leverage technology to improve efficiency.
• Provide daily project oversight and quality assurance.
• Communicate project status and timelines to senior leadership.
• Ensure FEMA policy compliance for client project documentation.
• Resolve contract, performance, or personnel issues; notify relevant parties.
• Provide technical assistance to the Client in all phases of response and debris operations.

Skills

Emergency management

Client relationships

Project management

Leadership

Travel readiness

Education

Bachelor's degree in Business/Public/Emergency Management

Job description

What We're Looking For:

Tidal Basin supports our clients across the country in rebuilding and restoring communities impacted by disasters. We have an opportunity for a talented senior leader in the Emergency Management field to join our Tidal Basin team. This position will be responsible for growing and overseeing the company’s Emergency Management response sector, building relationships with state, local and federal clients, and growing relationships with teaming partners.

The Response Technical Specialist, assigned to the Response team within the Federal and Government Services business unit, assists the Response Team Lead with the day-to-day management of the Response team including but not limited to field operations, contract oversight, client management, business development, implementation and development of policy, supervision of assigned project staff, and supporting business unit operational and management goals.

Remote work may be considered for candidates who live more than 50 miles from one of our corporate office locations. However, candidates should also be prepared to report onsite to a designated corporate office location if their home residence is within approximately 50 miles.

The ability to travel to client locations and deploy for extended periods of time is a requirement of this position.

What You'll Do:

• Coordinate pre-event Response activities with the Client and stakeholders and ensure required information is obtained from the Client for operational planning.
• Act as the engagement manager or project manager for assigned projects, maintaining client relationships, ensuring contract compliance, monitoring financial targets, and liaising between client and Tidal Basin staff when necessary.
• Supervise and mentor assigned project staff, including monitoring project and other assigned work, conducting performance appraisals, and assisting with professional development.
• Responsible for ensuring all work is performed safely and in accordance with Tidal Basin’s project management policies.
• Provide management of operations including monitoring project budget and overall costs associated with project, utilizing technology to facilitate efficiencies.
• Provide daily project oversight and quality assurance.
• Responsible for communicating project status and projected timelines to senior leadership throughout the project.
• Ensure client project documentation is in accordance with FEMA policy.
• Promptly resolve any contract, performance, or personnel issues, notifying all appropriate parties.
• Provide technical assistance to the Client in all phases of response and/or debris operations.
• Other duties as assigned.

Skills and Competencies:

• Strong understanding of the Emergency Management response sector, including Operations, Logistics, Sheltering, and Communications, and demonstrated ability to develop strong business development proposals to win additional contracts
• Demonstrated ability to execute Response-focused field operations
• Outstanding interpersonal and communication skills with the ability to effectively communicate across diverse audiences, as well as negotiate and resolve problems
• Demonstrated Project Management abilities to manage, organize, and prioritize operations
• Must be highly independent, capable of making decisions in a highly charged and dynamic environment, and skilled in team building and consensus building.
• Excellent client relations and an understanding of local, state, and federal government structure.
• Ability to manage project budgets and create meaningful projections for strategic decision making.
• Ability to manage client expectations, subcontractor relationships, and overall contract with client to ensure success.
• Ability to understand, interpret, apply, and explain federal and agency policies, regulations, and procedures.
• Ability to effectively communicate verbally, individually and in groups with internal contacts, property owners, and other organizations or officials as appropriate.
• Ability to travel and deploy as needed (up to 75%)

What You Need to Succeed:

• Bachelor's Degree in Business Administration, Public Administration, Emergency Management or related fields, or 5+ years of experience in disaster/emergency management work with a focus on Response
• 3+ years of experience in a supervisory capacity
• IS-100, IS-200, IS-700, and IS-800

Preferred Experience:

• Experience with Mass Care and Sheltering operations
• Experience with logistics management and/or inventory management
• Experience with debris management/monitoring
• Previous experience in Emergency Management private sector work
• CEM or equivalent state certification
• Familiarity with disaster recovery programs

Compensation:

The approximate compensation range for this position is $ 103,532 - $130,325 per year. This compensation range is a good faith estimate for the position at the time of posting. Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location.

Why Choose Us:

• Medical, dental, vision insurance
• 401k Retirement Plan
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Life, AD&D, short-term, and long-term disability
• Professional and personal development
• Generous paid time off
• Commuter and wellness benefits
• Tuition Reimbursement