Responsable de restauración

SERVPRO of Union County/Anson, Stanly & Richmond Counties; Norwood (NC); Vor Ort; USD 50.000 - 65.000; Vollzeit

Benefits dieser Stelle

Bonus

Company vehicle

Health, dental, and vision insurance

Paid time off

Paid holidays

401(k) plan

Training and development

Career progression

Take-home company vehicle

Zusammenfassung

SERVPRO® of Union County / Anson, Stanly & Richmond Counties seeks a high-energy Fire & Contents Restoration Manager to lead operations and estimations on fires and related projects.

You will drive field crews, manage digital inventory with Xactimate and other software, ensure IICRC standards, and deliver exceptional service to homeowners, property managers, and insurers while mentoring a restoration team and expanding service areas.

Qualifikationen

• 3+ years in restoration with experience in fire, smoke, contents, and estimating.
• Experience leading a field crew and coaching team members.
• Comfort using Xactimate and job management platforms.
• Bilingual Spanish is a strong plus to support diverse teams.

Aufgaben

• Scope job sites, write precise estimates, and lead crews through complex fire, smoke, and pack-out projects.
• Drive efficiency by leveraging platforms to manage digital inventory, schedule crews, and track pack-outs.
• Maintain IICRC standards, ensure equipment is operational, and document jobs for billing.
• Be the calm, confident partner for homeowners, managers, and adjusters during high-stress work.
• Manage budgets, control labor/material costs, and negotiate scopes for profitability.
• Recruit, hire, and mentor a top restoration team.
• Support Bio-Remediation and Water Restoration projects when needed.

Kenntnisse

Restoration experience

Leadership

Tech-savvy

Bilingual Spanish

Valid driver’s license

Ausbildung

High school diploma/GED

Degree preferred

Tools

Xactimate

Job management software

Digital inventory tools

Jobbeschreibung

Benefits:

• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• 401(k)

SERVPRO® of Anson, Stanly & Richmond Counties

SERVPRO® of Union County

The Vibe

When disaster strikes, most people see loss. We see a blank canvas for recovery. We’re looking for a high-energy Fire & Contents Restoration Manager who brings serious leadership, operational grit, and technical savvy to every job site. In this dual-impact role, you’ll lead from the front as both our operational engine and primary estimator. If you love driving projects, mastering restoration technology, and being the hero in someone’s worst moment, this is your stage.

What You’ll Own

• Command Operations & Estimating: Scope job sites, write precise estimates, and lead field crews through complex fire, smoke, and pack-out projects from start to finish.
• Master Tech & Contents: Drive efficiency by leveraging multiple industry technology platforms to manage digital inventory, schedule crews, line-item jobs, and track pack-out/pack-backs.
• Drive Quality & Safety: Maintain high industry standards (IICRC compliance), keep equipment dialed in, and ensure proper job documentation for seamless billing.
• Delight the Customer: Be the calm, confident partner for homeowners, property managers, and insurance adjusters during high-stress situations.
• Own the Numbers: Manage project budgets, control production expenses (labor, assets, materials), and actively negotiate scopes for maximum job profitability.
• Build the Crew: Recruit, hire, and mentor a top-tier restoration team.
• Expand Operational Scope: Manage specialized Bio-Remediation jobs with discretion and strict protocol, and step in to assist with Water Restoration projects whenever the call arises

What You Bring

• Field Proven: 3+ years in restoration with experience specializing in fire, smoke, contents, and job estimating.
• Tech-Savvy Leader: High comfort level working across multiple platforms (e.g., Xactimate, job management software, digital inventory tools).
• Leadership Background: At least 1 year in a supervisory role with a track record of coaching team members.
• Certified Expertise: IICRC certifications (FSRT, OCT, CCT) are a major plus.
• Bilingual Advantage: Spanish language skills are a strong plus to help lead our diverse teams and serve our community.
• Field Ready: Valid driver’s license, high school diploma/GED (degree preferred), and the physical capability to lift 50+ lbs, climb ladders, and inspect tight spaces.

Why Join Us?

• Competitive base salary starting at $50,000-$65,000/year + Bonus (commensurate with experience)
• Comprehensive health, dental, and vision insurance
• Paid Time Off (PTO) and paid holidays
• 401(k) plan for your financial future
• Take-home company vehicle provided
• Paid training and dedicated personal/professional development
• Clear pathways for career progression
• A high-energy team culture that works hard and celebrates wins

Each SERVPRO® Franchise is Independently Owned and Operated.