Restoration Project Manager

IICRC; Houston (TX); Presencial; USD 70 000 - 100 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Medical, Dental, Vision

Paid Time Off

Sick Paid Time Off

Personal Development Opportunities

Resumo da oferta

SERVPRO Team Shaw is seeking a Restoration Estimator and Project Manager to lead restoration projects, manage field crews, and ensure high-quality outcomes. The role blends hands-on fieldwork with leadership, customer communication, and meticulous job documentation.

The ideal candidate is proactive, dependable, and excels at balancing quality, speed, and customer satisfaction. Competitive pay, bonuses, and growth opportunities are offered in a fast‑growing franchise network.

Qualificações

• High school diploma or equivalent.
• 1–2 years of restoration, construction, or related field experience.
• Valid driver’s license with a clean driving record.
• Ability to lift up to 50 lbs regularly.
• Strong communication and leadership skills.
• Availability for on‑call rotation, evenings, weekends, or overtime as needed.
• IICRC certification preferred.
• Bilingual English/Spanish a plus.

Responsabilidades

• Direct daily field operations, ensuring crew follows safety procedures and standards.
• Assign tasks, monitor progress, and maintain workflow to meet timelines.
• Communicate clearly with customers, setting expectations throughout restoration.
• Write Estimates in Xactimate.
• Complete job files with daily logs, photos, and scope details.
• Inspect work to ensure SERVPRO standards are met.
• Coach and develop crew members to improve skills and efficiency.
• Oversee equipment setup and inventory and maintain supplies.
• Identify on-site challenges and resolve them quickly.
• Collaborate with GM and claims team for smooth execution.
• Promote safe work practices on every site.
• Operate within the Bonus and Commission Plan with base salary.
• Adhere to schedule: Mon-Fri, 8:00 AM - 5:00 PM.
• Overtime/on-call during peak demand or emergencies.

Conhecimentos

Strong communication

Leadership

Customer service

On-call availability

Driver's license required

Job-tracking software

Formação académica

High school diploma or equivalent

Ferramentas

Xactimate

SERVPRO WorkCenter

DryBook

Descrição da oferta de emprego

Benefits:

• Health insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary

SERVPRO Team Shaw – #60 Fastest Growing Private Restoration/Construction Company in the Country

$5,000 sign on bonus

SERVPRO Team Shaw is one of the largest SERVPROs in the Country and has grown from one location in 2020 to 33 locations today across three major markets. We assisted over 5000+ customers with water and fire emergencies across the Country. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction. Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, asbestos & mold removal, and much more.

If you have a sense of urgency and want to grow with a company that has seen 5x growth over the last 2 years, look no further!

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a Restoration Estimator and Project Manager. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

We’re seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self‑motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with bonuses and the opportunity to learn and grow.

Key Responsibilities:

As a Project Manager, you’ll lead and motivate a team of technicians on restoration projects, ensuring work is completed safely, efficiently, and to industry standards. This role combines hands‑on fieldwork with leadership, customer communication, and job documentation. The ideal candidate is a problem‑solver with strong people skills who can balance quality, speed, and customer satisfaction while setting the standard for the crew. You will also:

• Direct daily field operations, ensuring crew members follow proper procedures and safety standards.
• Assign tasks, monitor progress, and maintain workflow to meet project timelines.
• Communicate clearly and professionally with customers, answering questions and setting expectations throughout the restoration process.
• Write Estimates in Xactimate
• Accurately complete job files, including daily logs, photos, and scope details in SERVPRO systems.
• Inspect work performed by technicians to ensure it meets SERVPRO’s high standards and industry guidelines.
• Coach, support, and develop crew members to improve skills and efficiency.
• Oversee the setup, use, and maintenance of equipment and ensure proper inventory of supplies.
• Identify challenges on the job site and take proactive steps to resolve them quickly.
• Work closely with General Manager and claims team to ensure smooth job execution and customer satisfaction.
• Promote and enforce safe work practices on every job site.
• Bonus and Commission Plan with Competitve Base Salary
• Schedule: Monday - Friday, 8:00 AM - 5:00 PM
• Availability for overtime and on‑call hours will be required during peak demand or emergency responses

Qualifications:

Required:

• High school diploma or equivalent
• 1–2 years of experience in restoration, construction, or a related field
• Valid driver’s license with a clean driving record
• Ability to lift, carry, and move up to 50 lbs. regularly
• Strong communication and leadership skills
• Basic proficiency with smartphones, tablets, and job‑tracking software
• Availability for on‑call rotation, evenings, weekends, or overtime as needed

Preferred:

• IICRC certification(s) in Water Damage Restoration, Fire/Smoke Restoration, or related areas
• Prior supervisory or lead technician experience
• Experience working with insurance adjusters or property managers
• Familiarity with SERVPRO job documentation systems (WorkCenter, DryBook, etc.)
• Bilingual (English/Spanish) a plus

Benefits:

• Medical, Dental, Vision
• Paid Time Off
• Sick Paid Time Off
• Matching 401K
• Competitive compensation
• Personal Development Opportunities

Compensation: $70,000.00 - $100,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self‑motivated, proactive, responsible, and service‑oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.