Respite Care Coordinator

Graceworks Lutheran Services; Washington; On-site; USD 27,992 - 39,909; Full time

Benefits offered by this job

Employer-paid basic life insurance

Employer-subsidized health insurance plans

403(b)-retirement plan

Pet insurance

YMCA and Costco memberships

Job summary

Graceworks Lutheran Services is seeking a Respite Care Coordinator in Washington to support patients in navigating healthcare systems and linking them to community resources. The role includes acting as a liaison between patients and caregivers, coordinating care, and assisting with insurance navigation.

The ideal candidate will have strong communication skills and the ability to work both independently and as part of a team. A valid driver's license and customer service experience are required. Compensation ranges from $20.32 to $28.97 based on relevant education and experience.

Qualifications

• Must have a valid driver's license.
• One year of customer service experience preferred.
• Willingness to become SHIBA and Medicaid certified.

Responsibilities

• Act as a liaison between patients and community resources.
• Provide care coordination and ongoing follow-up to patients.
• Support insurance navigation, including Medicare and Medicaid enrollment.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving skills

Time-management skills

Job description

Peninsula Community Health Services is an Equal Opportunity Employer.

Overview

The Respite Care Coordinator plays a critical role in supporting respite patients by navigating healthcare systems, coordinating care, and linking them to community resources to promote better health outcomes. They assist with enrollment, eligibility, patient engagement, and social service referrals while ensuring respite patients receive appropriate follow-up care. This role requires living on site.

Responsibilities

• Act as a liaison between patients, caregivers, providers, and community resources to ensure access to clinical services (e.g. Medical, Behavioral Health, Dental, and Pharmacy).
• Help patients connect with transportation resources and provide transportation services.
• Act as a liaison between patients, caregivers, providers, and community resources to ensure access to social services (e.g. housing, food assistance, and employment).
• Maintain knowledge of community resources appropriate to patients’ needs.
• Provide care coordination and ongoing follow-up to patients, assisting with transitions of care between hospital, community, and outpatient settings.
• Support insurance navigation, including Medicare and Medicaid enrollment, and assist patients aging out of parent coverage.
• Report on performance measures (e.g. patients served, interventions provided, resource connections offered, transportation provided).
• Familiar with using electronic health records (e.g. Athena and NextGen).
• Other duties as assigned.

Supervisory Responsibilities: This position has no direct reports.

Qualifications

• Valid driver's license (required).
• One (1) year of customer service experience (preferred).
• If qualified, will become SHIBA and Medicaid certified.

Benefits and Compensation

PCHS offers a wide variety of benefits through a customizable cafeteria plan. In addition to receiving employer-paid basic life and long-term disability insurance, eligible employees can choose between several employer-subsidized health insurance plans and YMCA and Costco memberships. PCHS also offers a 403(b)-retirement plan, pet insurance, and legal and long-term care plans, among others.

For pay equity purposes, PCHS calculates salaries based on a wage scale that incorporates a standardized approach to compensation. Accordingly, PCHS does not engage in salary negotiations for non-provider staff.

Compensation: $20.32 - 28.97*

*Taking into account education and experience related to the position.

Skills and Competencies

Must have excellent communication skills. Ability to work independently and as part of a team; to receive and respond well to feedback. Possess strong interpersonal and problem-solving skills; time-management and organizational skills, including being punctual, responsive, and efficient. Perform job with professionalism and good judgment.

With multiple locations and settings, PCHS’ work environment and physical demands vary greatly depending on the employee’s role. Essential job functions include the following: The employee is required to talk, hear, see, smell, sit and stand. The employee is frequently required to move around the facility; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is frequently required to lift and/or move up to 10 pounds and occasionally required to lift and/or move up to 25 pounds. Employees may be exposed to mechanical parts and moderate noise levels. Reasonable accommodations may be available to individuals with disabilities to perform their essential job functions.

Vaccination

PCHS requires that all employees provide proof of specific vaccinations. All offers are contingent, and your vaccination status will be verified during onboarding.

Equal Opportunity Statement

Peninsula Community Health Services is an equal opportunity/affirmative action employer and does not exclude persons from employment or application for employment from receipt of or participation in programs, activities, services on the grounds of race, color, sex, national origin, age, military status, marital status, religion, the presence of a physical, mental, or sensory disability, sexual orientation, gender identity, genetic information, victim of domestic violence, sexual assault or stalking, or any other characteristic protected by federal, state or local law.