Respiratory Therapy Education & Admin Coordinator

MHM Support Services; Town of Springfield (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking an Education Coordinator for the Respiratory Therapy department to deliver comprehensive clerical, administrative, and operational support. You will coordinate communications, staff training, scheduling, charge entry, payroll support, and productivity monitoring to ensure efficient operations.

You will work with physicians, staff, volunteers, and patients to maintain high-quality service while handling confidential information and using EPIC and KRONOS systems.

Qualifications

• High School Diploma or equivalent required.
• Minimum of two (2) years of experience in a medical office or healthcare administrative setting.
• Typing proficiency and knowledge of medical terminology required.
• Strong organizational, communication, and customer service skills.
• Proficiency with Microsoft Office applications and healthcare information systems.

Responsibilities

• Answering and directing telephone calls; appointment scheduling; patient registration; insurance verification; medical transcription; billing support; filing and records management; office supply inventory management.
• Lead and direct clerical functions; train clerical staff in front desk operations and customer service standards; ensure registration, scheduling, charging, and data-entry processes.
• Perform EPIC charge entry, edits, adjustments, and credits; maintain and update charge master information; process pre-certifications, denials, and appeals.
• Serve as KRONOS editor for assigned cost centers; maintain competency in payroll software updates and processes; assist with HR-related departmental functions.
• Coordinate physician conferences, meetings, and CME tracking; act as liaison between physicians and departmental leadership; manage licensure, credentialing, and renewals.

Skills

Typing proficiency

Medical terminology

Communication

Customer service

Organizational skills

Multitasking

Independent work

Teamwork

Microsoft Office

Healthcare IT systems

Education

High School Diploma or equivalent

Tools

EPIC

KRONOS

Scheduling systems

Job description

Mercy is seeking an Education Coordinator for the Respiratory Therapy department to deliver comprehensive clerical, administrative, and operational support. You will coordinate communications, staff training, scheduling, charge entry, payroll support, and productivity monitoring to ensure efficient operations.

You will work with physicians, staff, volunteers, and patients to maintain high-quality service while handling confidential information and using EPIC and KRONOS systems.