Respiratory Support Technician

AdaptHealth, LLC.; Camp Hill (Cumberland County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Respiratory Support Technician to enhance patient care in home medical environments. This role involves providing essential support through equipment management and patient interactions, ensuring compliance with all regulations and standards. You will utilize your strong communication and customer service skills to assist patients with their needs, troubleshoot equipment issues, and maintain high standards of care. Join a team that values your contributions and offers a fulfilling opportunity to make a real difference in patients' lives, all while working in a supportive and empowering environment.

Qualifications

• Must have a valid and unrestricted driver's license from state of residence.
• Strong customer service and communication skills are essential.

Responsibilities

• Provide direct and indirect patient care in accordance with policies.
• Perform routine maintenance checks and assist with equipment problems.
• Maintain patient confidentiality and adhere to HIPAA guidelines.

Skills

Equipment repair or maintenance skills

Strong verbal communication

Strong written communication

Strong customer service skills

Decision-making skills

Analytical skills

Problem-solving skills

Attention to detail

Education

High School Diploma or equivalent

Job description

Description

AdaptHealth Opportunity – Apply Today!

At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients’ lives, please click to apply, we would love to hear from you.

Respiratory Support Technician

This position provides direct and indirect patient care and services in an office environment in accordance with all governmental, accrediting, and organizational policies and procedures. Utilization of all available resources to ensure a customer receives the appropriate goods and services in the most efficient and patient satisfactory manner possible. Equipment included, but not limited to, are CPAP, BIPAP, Auto-titration set-ups and downloading, nebulizers, oxygen and portability.

Job Duties:

1. Develop and maintain a working knowledge of current Respiratory Programs and HME products and services offered by the company and all applicable governmental regulations.
2. Effectively convey ideas or written processes and instructions to patients in a polite, informative, and appropriate manner.
3. Complete all company, insurance, and/or government-provided paperwork timely and entirely. Included, but not limited to; Delivery tickets, safety checklist forms, patient booklet receipts, ABNs, AMAs, equipment-specific instruction/cleaning forms, etc.
4. Initiate, maintain and perform follow-up calls or visits with patients.
5. Perform routine preventative maintenance checks and simple repairs as required by company policy or manufacturer’s guidelines.
6. Assist with customer equipment problems during business hours. Troubleshoot all equipment failures calmly and patiently.
7. Report equipment hazards and/or product incidents as required in accordance with company policies and procedures.
8. Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control, and hazardous materials handling.
9. Maintain patient confidentiality and function within the guidelines of HIPAA.
10. Perform other related duties as assigned.

Competency, Skills, and Abilities:

1. Equipment repair or maintenance skills.
2. Strong verbal and written communication.
3. Strong customer service skills.
4. Ability to prioritize and manage competing priorities and tasks.
5. Decision-making, analytical and problem-solving skills with attention to detail.

Minimum Job Qualifications:

1. High School Diploma or equivalent.
2. Valid and unrestricted driver’s license from state of residence.

AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.