Resource Strategy Lead

twentysix; Chicago (IL); Hybrid; USD 65,000 - 98,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

VML in Chicago is seeking a resource management professional to support the agency’s staffing and talent optimization. You will partner with department leaders, forecast needs, and manage internal queues while coordinating with HR, delivery teams, and freelancers to ensure optimal project staffing and profitability.

You will drive weekly resourcing meetings, balance workloads, and escalate talent concerns to leadership as needed.

Qualifications

• 3+ years of resource management experience in advertising/marketing industry.
• Firm grasp of the processes within an agency environment.
• Deep understanding of the functional skills and responsibilities of various departmental roles.
• Excellent interpersonal communication skills with the ability to motivate and influence across all levels of seniority.
• Comfortable working in an environment of constant change and doing so with a positive attitude.
• Proactive and confident in prioritizing competing demands in a fast-paced environment.

Responsibilities

• Develops relationships with talent at all levels and works as trusted partner to departmental leadership, making staffing recommendations based on skillset and career aspirations, not just availability.
• Maintains knowledge of current and upcoming projects across the agency, building strong relationships with client engagement, Operations, Delivery and new business teams.
• Has a pulse on the overall health and happiness of the department, ensuring any talent concerns are escalated to leadership through the appropriate channels.
• Alerts capability leads of any potential concerns or issues in meeting key client deliverables due to resourcing and makes recommendations to resolve.
• Leads weekly resourcing meetings, to ensure talent is properly utilized and works to resolve any conflicts or balance workloads.
• When internal options have been exhausted, identifies needs for freelance talent, creates the business case to hire and works with TA to secure the proper temporary support.
• Partners with operations to review monthly utilization reports and share insights and action plan with leadership.
• Works with the Talent Acquisition & Human Resources teams to on-board department new hires and freelancers.
• Works with project management functions to ensure internal resourcing platforms are maintained.
• Overall focus on optimizing talent in balance with constant changes to organizational priorities.
• Understands and maintains a knowledge database of team skillsets and career ambitions to be able to properly assign resources and retain top talent.
• Is actively working to maintain a balance between agency margin goals, employee’s ability to do their best work all while being a profitable organization.
• Actively work with department leads and HR to ensure mobility of talent within the agency and network.
• Proactively strategize department staffing needs, identifying peaks/valleys, core competency gaps/redundancies based on client forecasts and trends.
• Continuously strategizes new ideas for process improvements and better ways to foster a connected and inclusive creative department culture

Skills

Resource management

Agency processes

Interpersonal communication

Adaptability

Prioritization

Collaboration

Job description

VML in Chicago is seeking a resource management professional to support the agency’s staffing and talent optimization. You will partner with department leaders, forecast needs, and manage internal queues while coordinating with HR, delivery teams, and freelancers to ensure optimal project staffing and profitability.

You will drive weekly resourcing meetings, balance workloads, and escalate talent concerns to leadership as needed.