Resource Parent Support Specialist (Trauma‑Informed)

Default Brand; Philadelphia (Philadelphia County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance $20,000 via Mutual of  

Long-term disability (LTD) and AD&D

401(k) with company match

Educational expense reimbursement

Generous paid leave

Employee Assistance Program (EAP)

Self-funded legal services

Job summary

Default Brand seeks a Resource Parent Support Worker to provide direct support to resource parents, promoting the well-being, stability, and permanency of children in care. The role involves community-based work, coordination with education and healthcare providers, and ensuring safety and regulatory compliance.

The position requires a Bachelor’s degree in a related field and at least 3 years in child welfare or juvenile justice, with strong communication skills and case-management knowledge.

Qualifications

• Bachelor’s degree in a relevant field as listed in the qualifications.
• Minimum 3 years of experience in child welfare or juvenile justice.
• Excellent written and verbal communication skills.
• Strong knowledge of the child welfare system and case management practices.
• Ability to assess training needs and provide coaching to resource parents.
• Proficiency with computer-based documentation and communication.

Responsibilities

• Provide face-to-face support to resource caregivers, minimum once per month, with more frequent contacts for new placements or when needed.
• Conduct initial in-person contact with the resource caregiver within three business days of placement.
• Support caregivers in stabilizing the child or youth in the home and school setting, including trauma-based behavior understanding.
• Facilitate communication between resource parents and education, medical, dental or other service providers.
• Ensure compliance with medication administration and documentation.
• Maintain monthly visitation schedules with resource families.
• Advocate for consumer needs and obtain necessary resources and supports.
• Communicate safety concerns promptly to the Foster Care Supervisor.
• Coordinate with the Community Umbrella Agency (CUA) and the Department of Human Services (DHS) to bridge communication barriers.
• Attend CUA case manager quality visits, team meetings, Family Court, JPO-facilitated teamings, and other required meetings.
• Obtain and share required documents, including medical, dental, behavioral health consents, school documents, and treatment records.
• Develop and implement Transportation, Crisis, Respite, and Individual Resource Parent Support Plans within specified time frames.
• Maintain comprehensive documentation per 3700 Foster Family Regulations and internal policy.
• Participate in certification, training, and professional development as required.
• Monitor safety plans, transportation arrangements, and regulatory updates.

Skills

Communication skills

Trauma-informed care

Case management

Computer literacy

Education

Bachelor’s degree in related field

Tools

Documentation software

Job description

Default Brand seeks a Resource Parent Support Worker to provide direct support to resource parents, promoting the well-being, stability, and permanency of children in care. The role involves community-based work, coordination with education and healthcare providers, and ensuring safety and regulatory compliance.

The position requires a Bachelor’s degree in a related field and at least 3 years in child welfare or juvenile justice, with strong communication skills and case-management knowledge.