Resource Manager

Equiniti; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

Equiniti is seeking a PMO Resource Manager to optimize resource allocation within the Retirement Solutions team. The role involves collaboration across teams, ensuring efficient project delivery, and requires strong analytical and communication skills. Join a leading company committed to continuous improvement and employee wellbeing.

Benefits

Equiniti Pension Plan

Long Term Incentive Plan

Employee Assistance Programme

Life assurance at 4x salary

Employee discounts

Flexible Benefits

29 days holiday plus bank holidays

Recognition vouchers

Qualifications

• Experience in Resource Management within a professional services organization.
• Strong analytical, problem-solving, and adaptability skills.

Responsibilities

• Develop and maintain resource management processes for projects.
• Collaborate with teams to gather resource requirements.
• Monitor resource utilization and address constraints.

Skills

Analytical skills

Problem-solving

Communication

Stakeholder management

Organizational skills

Attention to detail

Adaptability

Tools

Microsoft Office Suite

Job description

Management Level

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

EQ’s vision is to be the leading global share registrar, offering complementary services to its client base. Our values form the core foundation of our success: TRUSTED to deliver on commitments, COMMERCIAL in building long-term value, COLLABORATIVE in our approach, and a commitment to continuous improvement. There has never been a better time to join EQ.

Role Summary

As a PMO Resource Manager in Equiniti Retirement Solutions, you will optimize the allocation and utilization of the company's most valuable resources—its human talent. Working with the Workstream Senior PMO Lead and the wider Resource Management Team, you will ensure that professionals are efficiently allocated to support project delivery and the company's success. This role requires a strong understanding of resource management in a professional services environment, excellent communication skills, and the ability to collaborate across multiple teams.

Core Duties/Responsibilities

1. Develop and maintain resource management processes to ensure optimal resource allocation and utilization for pipeline and ongoing projects.
2. Collaborate with Senior PMO Lead, Project Managers, and Department Heads to gather resource requirements and create aligned resource plans.
3. Define prioritization of change activities and maintain a methodology for prioritization to support informed business decisions.
4. Monitor resource utilization and availability, proactively addressing constraints or bottlenecks.
5. Maintain accurate records of resource allocations, availability, headcount, and utilization, highlighting resource gaps.
6. Design and own a Stakeholder Communication Plan to provide updates on resource status and address issues.
7. Analyze resource utilization data, present findings to leadership, and advise on optimization opportunities.
8. Support strategies to improve resource efficiency and maximize utilization.
9. Guide project teams on resource management best practices.
10. Maintain skills and certification data to identify future gaps and ensure appropriate project alignments.
11. Resolve complex resource escalations, considering their impact on revenue, people, and the wider portfolio.

Skills, Capabilities, and Attributes

1. Experience in Resource Management within a professional services organization.
2. Strong analytical, problem-solving, and adaptability skills.
3. Excellent communication and interpersonal skills for effective collaboration.
4. Stakeholder management confidence, especially with senior leadership.
5. Proficiency in Microsoft Office Suite.
6. Knowledge of project management methodologies used in professional services.
7. Strong organizational and time management skills.
8. Attention to detail and accuracy.
9. Understanding of industry regulations and compliance standards.
10. Resilience and a proactive, positive attitude towards change and workload fluctuations.
11. Initiative in resolving complex resource planning issues with stakeholder agreement.
12. An understanding of the people impacts of resource changes and priorities.

What We Offer

• Save For Your Future - Equiniti Pension Plan; company matches contributions up to 10%
• All Employee Long Term Incentive Plan (LTIP) – Opportunity to benefit from company success if sold profitably.
• Health and Wellbeing – Employee Assistance Programme, life assurance at 4x salary, and optional enhanced cover.
• Employee discounts – Cashback and discounts via the EQ Wins Platform.
• Flexible Benefits – Purchase benefits like gadgets, travel insurance, and more through our flex plan.
• Time Off – 29 days holiday plus bank holidays, plus 2 volunteer days annually.
• Winning together – Recognition vouchers for exceptional contributions.

We promote equality of opportunity. Applications from all individuals are encouraged, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage, or civil partnership.

Please note that employment is subject to pre-employment screening including activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.