Resource Manager

RSM US LLP; Chicago (IL); Remote; USD 92,000 - 159,000; Full time

Job summary

An established industry player seeks a Resource and Capacity Manager to optimize resource allocation across client engagements. This role is crucial in ensuring balanced workloads and effective collaboration with stakeholders. The ideal candidate will possess strong analytical, project management, and organizational skills, with a commitment to fostering a positive work environment. Join a dynamic team that values flexibility and continuous improvement, and contribute to impactful projects that empower clients to realize their full potential. If you're ready to thrive in a supportive and innovative atmosphere, this opportunity is for you.

Benefits

Competitive benefits package

Flexible scheduling

Continuous improvement opportunities

Qualifications

• 5-10+ years of experience in professional services required.
• Strong analytical and project management skills are essential.

Responsibilities

• Develop resource management strategies and monitor utilization.
• Coordinate with service line leaders for staffing needs.

Skills

Analytical Skills

Project Management

Organizational Skills

Interpersonal Skills

Communication Skills

Critical Thinking

Excel Proficiency

Flexibility

Education

Bachelor's degree in Business Administration

CPA (preferred)

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Resource Management Tools

Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

Resource and Capacity Manager

Risk & Regulatory Consulting, LLC ("RRC")

(Remote-US based location)

Note: 5-10+ years of relevant experience in Big 4, consulting, or professional services firm is required for this position.

Position Description

The Resource and Capacity Manager will optimize the allocation of time and expertise across client engagements, ensuring balanced workloads. Responsibilities include matching capacity with project needs, forecasting staffing needs, and monitoring resource utilization. The ideal candidate will have strong analytical, project management, and organizational skills, with the ability to collaborate effectively with stakeholders.

Key Objectives

1. Minimize under-utilization or overwork of external client servers through dynamic resource planning.
2. Align project staffing with skills and availability.
3. Maintain real-time visibility of resource status.
4. Support forecasting with realistic timelines.
5. Collaborate with external client servers to stay within budgets.
6. Resolve resource conflicts and foster a positive work environment.

Responsibilities

• Develop and implement resource management strategies.
• Coordinate with service line leaders for resource needs.
• Monitor and analyze resource utilization, providing recommendations.
• Maintain accurate records of resource allocation.
• Report on resource status to Leadership.
• Identify and resolve resource issues.
• Evaluate and optimize resource management tools.
• Act as liaison between service lines and Leadership.
• Use data to inform staffing decisions.
• Flag potential delivery risks early.
• Plan proactively for scenarios like new client contracts.
• Identify opportunities to utilize staff during downtime.
• Leverage reporting systems to analyze time and resource usage.
• Utilize technological tools, including AI, to enhance efficiency.

Qualifications

• Bachelor's degree in Business Administration, HR, or related field.
• CPA preferred.
• 5-10+ years of relevant experience in professional services.
• Experience in resource management, ideally in a similar sector.
• Strong interpersonal, communication, and computer skills.
• Advanced Excel skills; proficiency in PowerPoint and Word.
• Excellent project and time management skills.
• Critical thinking, analytical skills, and attention to detail.
• Ability to work independently and in teams.
• Flexibility to work overtime as needed.
• Willingness to grow and improve continuously.

We offer a competitive benefits package and flexible scheduling. Learn more at our benefits page.

RSM is an equal opportunity employer. We welcome applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Accommodation for applicants with disabilities is available upon request. For assistance, contact us at 800-274-3978 or [e-mail].

We do not sponsor visas for entry-level candidates. Recent graduates with 1-2 years of relevant experience may be considered as experienced associates.

Our salary ranges are based on experience, skills, and location, and may vary. The range for this role is $92,600 - $159,000. Candidates may be eligible for a discretionary bonus based on performance.