Resource Management - Manager

Riveron; Chicago (IL); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

PTO

Job summary

Riveron in Chicago, IL seeks a Resource Management (RM) Manager to optimize talent deployment and client outcomes. You will align staffing with business needs, develop bench strategies, and partner with leaders to forecast demand and supply, while maintaining confidentiality and strong executive presence.

You'll leverage deployment tools and data insights to provide the right resources at the right time, drive utilization, and mentor staff across Technology and advisory service domains in a

Qualifications

• Bachelor's degree in business, HR, or related field, or equivalent experience.
• 5+ years of resource management experience at a professional services firm.
• 7+ years of work experience, preferably in consulting or advisory services.
• Experience partnering with hiring managers and business stakeholders across Technology, IT Services, or related technical domains.
• Mastery of Microsoft Office products; proficient in Excel and PowerPoint.
• Experience working in PowerBI is ideal.
• Strong executive presence and outstanding interpersonal relationship-building skills.
• Demonstrated ability to independently lead and develop staff members.
• Demonstrated ability to independently serve as a knowledgeable resource to the executive management team with confidentiality.
• Entrepreneurial spirit and a solution-oriented mindset.
• Ability to work in ever-changing, dynamic environments.
• Ability to craft and deliver verbal, written, and oral messages to diverse audiences.
• Desire to engage in Riveron culture and internal initiatives.

Responsibilities

• Actively manage staffing for a dedicated practice by providing teams with qualified candidates for open project needs, prioritizing needs and allocating resources in alignment with business, client, and talent strategy; acting as a value-add business partner
• Utilize information from one-on-one connects and deployment tools to assess best-fit practitioners considering skills, goals, and staffing preferences
• Advise Service Delivery teams on creative and alternate staffing solutions that may improve quality, timeliness, or margin
• Maintain understanding of full portfolio of engagements and sales pipeline for the designated business area by analyzing deployment data and gathering information from Service Delivery teams
• Identify future demand surges and supply shortages by level, skill, and industry; partner with Talent Acquisition Managers and Segment leads to mitigate misalignment
• Support deployment needs for large, cross-practice engagements, focusing on streamlined experience and adherence to Rules of Engagement
• Maintain high proficiency in deployment tools and reporting capabilities
• Exhibit attention to detail and strategic thinking to advance RM function
• Independently lead weekly staffing calls with leaders; present data insights and trends on actual and forecasted data, skills, and open needs
• Minimal travel (less than 10%)

Skills

Resource planning

Stakeholder management

Executive presence

Leadership & staff development

Communication

Confidentiality

Adaptability

Team collaboration

Analytical thinking

Business acumen

Education

Bachelor's degree in business or related field

5+ years resource management experience

7+ years experience in consulting/advisory services

Tools

Excel

PowerPoint

PowerBI

Microsoft Office

Job description

The Resource Management (RM) Manager is responsible for assigning the right resource to the right client at the right time, while balancing and optimizing employee growth, client results and business metrics. The RM will anticipate needs and work with leadership to ensure open needs are filled and the bench is minimized in order to maximize utilization. They will have deep knowledge of the skills of the resources in their area as well as the skills required by projects in their area. They must anticipate project conflicts and identify alternatives to independently resolve conflicts and be proactive and opportunistic in managing the bench. They will build strong relationships with the leadership team and become a trusted advisor. They will prepare and analyze data for their area in order to surface issues/trends and maintain a constant pulse on current/future shortages or surpluses.

Who You Are

• Bachelor's degree in business or human resources or related field, or equivalent experience
• 5+ years of resource management experience at a professional services firm
• 7+ years of work experience, preferably in consulting or advisory services
• Experience partnering with hiring managers and business stakeholders across Technology, IT Services, or related technical domains
• Mastery of Microsoft Office Products, proficient in Excel and PowerPoint
• Experience working in PowerBI is ideal
• Strong executive presence and outstanding interpersonal relationship building skills
• Demonstrated ability to independently lead and develop staff members
• Demonstrated ability to independently serve as a knowledgeable resource to the executive management team that provides overall company leadership and direction, while practicing a high-level of confidentiality
• Entrepreneurial spirit and a solution-oriented mindset
• Ability to work in ever-changing, dynamic environments
• Ability to independently craft and deliver verbal, written, and oral messages and make recommendations to a variety of audiences, including client leadership and internal teams
• Desire to get involved in the Riveron culture and internal initiatives, including community service, training, interviewing, intramurals and other social/networking activities

What You’ll Do

• Actively manage staffing for a dedicated practice by providing teams with qualified candidates for open project needs, prioritizing needs and allocating resources in alignment with business, client, and talent strategy; acting as a value-add business partner
• Utilize information from one-on-one connects and information housed in our deployment tools to assess best-fit practitioners taking into consideration practitioner’s skills, professional goals, and/or staffing preferences
• Advise Service Delivery teams on creative and alternate staffing solutions that may provide improved quality, timeliness, or margin
• Maintain understanding of full portfolio of engagements and sales pipeline for the designated business area by analyzing deployment data, leveraging business relationships, and gathering key information from the Service Delivery teams
• Identify future demand surges and supply shortages by level, skill, and/or industry, and partner with Talent Acquisition Managers and Segment leads to develop recommendations for mitigating any misalignment of supply and demand
• Support deployment needs for large, cross-practice engagements, with a focus on driving a streamlined business experience following and educating upon our Rules of Engagement while bringing a collaborative mindset
• Maintain a high-level of proficiency in all deployment tools and reporting capabilities
• Exhibit strong attention to detail and a strategic mindset to advance the RM function
• Independently lead weekly staffing calls with leaders displaying strong executive presence – bring data insights and trends to the group on actual and forecasted data, skill sets of available resources and the status of open needs
• Minimal travel (less than 10%)

About Riveron

At Riveron, we partner with clients—from global multinationals to high-growth private entities—to solve complex finance challenges, guided by our DELTA values: Drive, Excellence, Leadership, Teamwork, and Accountability. Our entrepreneurial culture thrives on collaboration, diverse perspectives, and delivering exceptional outcomes. We are committed to fostering growth, both for our clients and our people, through mentorship, integrity, and a client-centric approach. This inclusive environment offers flexibility, progressive benefits, and meaningful opportunities for impactful work that supports well-being in and out of the office.

Want to stay connected with Riveron? Join our Talent Community to learn more about our growing firm and be considered for future opportunities.

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Riveron Consulting is an Equal Opportunity Employer and believes that we are stronger together through our diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Full time roles are eligible for a full range of benefits including medical, dental, and vision insurance, 401(k) with company match, and PTO. A complete description of all available benefits can be found at Riveron's Benefits page at https://riveron.com/riveron-life/. Contract roles are not eligible for benefits.

Artificial intelligence (AI) tools are used to support the hiring process in screening, assessing, and/or selecting applicants for this position. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.