Resource Center Specialist

Community Partners NH; Rochester (NH); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Health, Dental and Vision

FSA Accounts

Tuition Reimbursement

Life and Long-term DisabilityInsurance

403(b)

Paid Time Off and Holidays

Job summary

Community Partners NH is seeking a Resource Center Specialist to connect individuals with services and resources to meet their needs within Strafford County. The role supports comprehensive mental health care and developmental services while working with families to empower independence.

You would join a mission-driven nonprofit with a focus on collaboration, community impact, and client-centered outcomes. A minimum of 3 years in case management or social work is preferred, with AIRS

Qualifications

• High School Diploma or GED required.
• Minimum 3 years social work or case management in aging, disabilities, community health, discharge planning preferred.
• AIRS certification required or must be obtained within one year of hire.

Responsibilities

• Connect individuals to services and resources to meet their needs (financial assistance, housing, medical programs, etc.).
• Assist with discharge planning and linkage to community resources.
• Maintain up-to-date information and referrals to empower independent living.

Skills

Excellent oral and written comms

Customer relations / information & ref

Technology use for job requirements

Driver’s license & liability coverage

Education

High School Diploma or GED

AIRS certification

Job description

Who We Are

Community Partners is dedicated to providing quality developmental and mental health services to meet the needs of families and individuals in Strafford County. From comprehensive mental health care, to individualized services for persons with developmental disabilities, to family education and support services, we are here to help. If this resonates with you and sounds like something you’d like to be a part of,

Case Management Supervisor

Community Partners is dedicated to providing quality developmental and mental health services to meet the needs of families and individuals in Strafford County. From comprehensive mental health care, to individualized services for persons with developmental disabilities, to family education and support services, we are here to help. If this resonates with you and sounds like something you’d like to be a part of,

The Role

The Resource Center Specialist connects individuals in need of assistance with services and resources to meet their needs. This may include linking an individual to financial assistance, disability-related services, medical programs, rehabilitative services, vocational rehabilitation, legal assistance, housing assistance, disaster relief, food pantries, home-delivered meals, in-home assistance, or other services/organizations that empower individuals to live independently within their communities.

About You

You’re someone that is always making connections and helping others wherever you go. When someone asks you for directions, you not only tell them the way, but you also help enter their desired location into a GPS, draw a detailed map on a napkin, then send them on their way with encouragement and a smile. You understand that every situation and challenge is unique, and you can pivot on a dime to connect people to the things they need. You are always seeking to learn new things, find different solutions, and connect people with one another because it feels great and it’s what you do best!

What We’re Looking For

• High School Diploma or G.E.D.
• A minimum of 3 years social work or case management experience in the areas of aging, disabilities, community health, nursing home or hospital discharge planning preferred
• Alliance of Information Referral Specialist (AIRS) certification. If not certified, you must become certified within one year of hire
• Excellent oral and written communication skills
• Experience in customer relations, call management, information and referral or related field
• Ability to utilize technology provided to perform requirements of the job
• Hold a valid driver’s license and proof of vehicle liability coverage.

Tell me about the benefits!

While working for an incredible non-profit organization with a great mission and fabulous culture, you’ll be contributing to innovative community and social change. With your amazing co-workers and clients that inspire you, the difference you make each day will not go unnoticed.

In Addition To a Wonderful Working Environment, We Offer

• Competitive Wages.
• Paid Time Off and Holidays
• Health, Dental and Vision
• FSA Accounts
• Tuition Reimbursement
• Life and Long-term Disability Insurance
• 403(b)

Background checks which include, but are not limited to, criminal, OIG, BEAS and motor vehicle records are required.