Resort Supervisor: Lead Pet Care & Growth Pathways

Pet Paradise; Matthews (NC); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Advancement

Dog Training Scholarship

Grooming Academy Scholarship

Pet Day Camp

Pet Boarding (30 days)

DailyPay

Discounted Vet Care

Adoption Assistance

Fitness Reimbursement

Paid Time Off

401(k) with Match

Health, Dental and Vision Insurance

EAP

Job summary

Pet Paradise is seeking a Resort Supervisor with strong leadership and supervisory experience to oversee our resort team and ensure excellent pet care. The role includes hands-on management, training, and compliance with company standards across shifts.

The position offers opportunities for advancement, a competitive starting wage, and a comprehensive benefits package. Candidates must be able to lift up to 60 lbs and pass background checks. Join our team of pet people across Southeast locations.

Qualifications

• Ability to lead a team of Resort Associates and Playtime Coordinators.
• Experience supervising staff and coaching for performance reviews.
• Strong organizational, cash management, and sales capabilities.
• Willingness to work a schedule that includes days, nights, weekends, holidays.

Responsibilities

• Provide direct supervision of Resort Associates and Playtime Coordinators, including training and coaching.
• Assist management with training, task assignment, and performance reviews.
• Report hazards or behavioral issues to management and document findings.
• Maintain cleanliness of suites and guest areas; care for all pets on site.
• Support new and existing staff with LMS courses and training guides.
• Perform additional duties as required by management.

Skills

Leadership

Supervisory exp

Organizational skills

Cash handling

Sales skills

Communication skills

Interpersonal skills

Flexible schedule

Drivers license

Background check

Education

High school diploma or GED

Job description

Pet Paradise is seeking a Resort Supervisor with strong leadership and supervisory experience to oversee our resort team and ensure excellent pet care. The role includes hands-on management, training, and compliance with company standards across shifts.

The position offers opportunities for advancement, a competitive starting wage, and a comprehensive benefits package. Candidates must be able to lift up to 60 lbs and pass background checks. Join our team of pet people across Southeast locations.