Resort Supervisor: Pet Care Leader

Pet Paradise; Charlotte (NC); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Advancement program

Unleashed Leadership Academy

Dog Training Scholarship

Grooming Scholarship

Pet Day Camp

Pet Boarding benefits

DailyPay

Vet & grooming discounts

Adoption assistance

Fitness reimbursement

Paid time off

401(k) with match

Health insurance

EAP / mental health

Job summary

Pet Paradise is seeking a Resort Supervisor to lead our team of Resort Associates and Playtime Coordinators. You will train staff, ensure safety and cleanliness of suites, and manage daily guest care with a hands-on leadership style.

You’ll support LMS training, collaborate with management on performance reviews, and handle routine reporting. This role offers advancement and comprehensive benefits for full-time employees.

Qualifications

• Requires physical labor including pet handling, walking, cleaning, and maintenance of suites.
• Prior supervisory experience preferred.
• Able to lift up to 60 lbs and be around dogs of all sizes.
• Valid driver’s license and ability to pass criminal background check.

Responsibilities

• Provide direct supervision of Resort Associates and Playtime Coordinators, including training and coaching.
• Assist management with employee training, assignments, and performance reviews.
• Report and document hazards or behavioral issues to the management team.
• Maintain cleanliness of suites and guest areas and provide daily care for all guests.
• Support team members in completing LMS courses and training guides.
• Perform additional duties as required by management.

Skills

Supervisory experience

Leadership

Customer service

Organization

Sales

Education

High school diploma or GED

Tools

LMS training

Job description

Pet Paradise is seeking a Resort Supervisor to lead our team of Resort Associates and Playtime Coordinators. You will train staff, ensure safety and cleanliness of suites, and manage daily guest care with a hands-on leadership style.

You’ll support LMS training, collaborate with management on performance reviews, and handle routine reporting. This role offers advancement and comprehensive benefits for full-time employees.