Resort Supervisor: Lead Pet Care & Training Teams

Pet Paradise; Charlottesville (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Advancement opportunities

Leadership Academy scholarship

Dog training scholarship

Grooming scholarship

Pet day camp

Pet boarding

DailyPay

Vet care discount

Pet adoption assistance

Fitness reimbursement

Paid time off

401(k) match

Health insurance

EAP with mental health

Job summary

Pet Paradise is seeking a Resort Supervisor with leadership experience to oversee Resort Associates and Playtime Coordinators, ensuring top-notch care for guests and adherence to company standards.

Starting pay is $16.50/hour with $0.50 raises at 6 months and on the annual anniversary, plus advancement opportunities, scholarships through training academies, and comprehensive benefits for eligible staff.

Qualifications

• This position requires a considerable amount of physical labor, including pet handling, walking, cleaning, and maintenance of the suites.
• Strong organizational, cash management, and sales skills.
• Prior supervisory experience highly preferred.
• Comfortable leading by example, including ‘hands-on’ task management.
• Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs.
• Exceptional communication and interpersonal skills.
• Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times.
• Ability to ascend and descend stairs safely and frequently, using the OSHA standard three points of contact.
• Valid driver’s license and ability to pass criminal background check.

Responsibilities

• Providing direct supervision of our Resort Associates and Playtime Coordinators including leading, training, and coaching associates based on company standards, policies, and guidelines
• Assisting the management team with training employees, assigning and directing work, coaching, and conducting employee performance reviews
• Reporting and documenting any potential hazards or behavioral problems involving guests or employees to the management team
• Maintaining cleanliness of suites and guest areas and feeding, exercising, and providing daily care for all guests
• Responsible for assisting new and existing team members in completing their required LMS courses and training guides
• Performing additional duties as required by the management team

Skills

Supervisory experience

Organizational skills

Cash management

Sales skills

Communication skills

Flexible scheduling

Physical stamina

Interpersonal skills

Team leadership

Education

High school diploma or GED

Job description

Pet Paradise is seeking a Resort Supervisor with leadership experience to oversee Resort Associates and Playtime Coordinators, ensuring top-notch care for guests and adherence to company standards.

Starting pay is $16.50/hour with $0.50 raises at 6 months and on the annual anniversary, plus advancement opportunities, scholarships through training academies, and comprehensive benefits for eligible staff.