Pet Resort Supervisor - Lead & Care

Pet Paradise; Apex (NC); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Advancement opportunities

Unleashed Leadership Academy

Dog Training Academy scholarship

Grooming Academy scholarship

Pet Day Camp

Boarding discounts

DailyPay

Health, Dental and Vision Insurance

401(k) with company match

Paid Time Off

EAP

Job summary

Pet Paradise is seeking a Resort Supervisor who leads our team of Resort Associates and Playtime Coordinators to deliver exceptional care for our canine guests. You will train staff, ensure safety, and uphold company standards across daily operations.

In this role, you’ll manage schedules, monitor performance, and coordinate with management to ensure a seamless guest experience. The position requires a flexible schedule and a passion for working with dogs in a fast-paced environment.

Qualifications

• High school diploma or GED, or 1–2 years related experience.
• Supervisory or leadership experience preferred.
• Ability to lift up to 60 lbs and work around dogs of all sizes.
• Comfortable working a flexible schedule including weekends and holidays.

Responsibilities

• Provide direct supervision of Resort Associates and Playtime Coordinators.
• Lead training, coaching, and performance reviews per company standards.
• Report hazards or behavioral issues to management.
• Maintain cleanliness of suites and care for guests.
• Support LMS course completion and training guides for the team.
• Perform additional duties as required by management.

Skills

Leadership

Supervisory

Communication

Interpersonal

Cash management

Sales

Driver's license

Background check

Education

High school diploma or GED

Tools

LMS training

Job description

Pet Paradise is seeking a Resort Supervisor who leads our team of Resort Associates and Playtime Coordinators to deliver exceptional care for our canine guests. You will train staff, ensure safety, and uphold company standards across daily operations.

In this role, you’ll manage schedules, monitor performance, and coordinate with management to ensure a seamless guest experience. The position requires a flexible schedule and a passion for working with dogs in a fast-paced environment.