Resort Security Officer: Guest Safety & Response

Highgate Hotels, LP; Saint Pete Beach (FL); On-site; USD 19,000 - 36,000; Full time

Job summary

TradeWinds Island Resorts, managed by Highgate, is looking for a dedicated Security Officer to ensure a safe, secure environment across its two resort properties on St. Pete Beach, FL.

The role requires monitoring, incident reporting, and proactive loss-prevention activities. Candidates should have a high school diploma, valid driver's license, and ability to lift up to 50 lbs, with flexible, shift-based availability.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Must have a valid Driver's License.
• Ability to physically deter individuals who pose a threat to employee and/or guests.
• Must possess a strong dedication to excellent customer service.
• Have a strong work ethic, and ability to work around sensitive material.
• Must be able to safely lift upwards of 50lbs or more.
• Must be able to stand and walk for long periods.
• Must be able to work in Florida's hot climate for upwards of 8 hour shifts.
• Working knowledge of computer.
• Must have open availability, including evenings, weekends and holidays, as they are our busiest times.

Responsibilities

• Use proper radio etiquette at all times.
• Maintain confidentiality with respect to guest and employee incidents.
• Access secured areas for authorized personnel.
• Respond to emergency situations, including medical, security, guest complaints, etc.
• Respond to altercations, and investigate.
• Have knowledge of hotel and guestroom locking systems.
• Monitor TV cameras, if applicable.
• Administer First Aid/CPR as necessary.
• Challenge suspicious persons.
• Check safety hazards.
• Complete Incident/Accident reports in a clear and concise manner.
• Monitor employees as they enter and exit the building.
• Conduct investigations relative to property losses, guest and employee accidents, and illnesses and crimes against the hotel.
• Document all deliveries.
• Patrol area to insure that areas are secure and free of unauthorized persons and disturbances.

Skills

Customer service

Open availability

Physical fitness

Security awareness

Education

High School diploma or equivalent

Tools

Computer literacy

Job description

TradeWinds Island Resorts, managed by Highgate, is looking for a dedicated Security Officer to ensure a safe, secure environment across its two resort properties on St. Pete Beach, FL.

The role requires monitoring, incident reporting, and proactive loss-prevention activities. Candidates should have a high school diploma, valid driver's license, and ability to lift up to 50 lbs, with flexible, shift-based availability.