Resort Security Officer: Access Control & Credentials

Allied Universal; Marco Island (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a security professional to join our team at a resort community. You will provide excellent customer service while enforcing access-control procedures and site policies to keep residents and guests safe.

Daily duties include monitoring entry points, verifying authorized access, and responding to incidents in a calm, professional manner. Strong communication and reliability are essential for success.

Qualifications

• At least 1 year of security-related experience is required.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Responsibilities

• Provide exceptional customer service to residents, guests, visitors, and vendors at a resort community by carrying out access-control procedures, site-specific policies, and emergency response activities when appropriate.
• Monitor entry and exit points, verify authorized access, manage visitor and vendor arrivals, and maintain accurate access-related records in accordance with site procedures.
• Respond to incidents, access concerns, and critical situations in a calm, professional, problem-solving manner, notifying appropriate personnel as directed.
• Conduct regular and random patrols of access points, common areas, parking areas, and the surrounding property to help deter unauthorized activity and identify potential hazards or policy concerns.
• Communicate professionally with residents, guests, and staff while providing directions, reporting observations, and supporting a welcoming resort environment.

Skills

Customer service

Access control

Patrols

Communication

Education

High school diploma or equivalent

Tools

Badge access systems

Job description

Allied Universal is seeking a security professional to join our team at a resort community. You will provide excellent customer service while enforcing access-control procedures and site policies to keep residents and guests safe.

Daily duties include monitoring entry points, verifying authorized access, and responding to incidents in a calm, professional manner. Strong communication and reliability are essential for success.