Resort Sales Manager

Schlossandassociates; Virginia; Hybrid; USD 65,000 - 90,000; Full time

Job summary

Schloss & Associates in Virginia is seeking a dynamic Hospitality Sales Manager with marketing experience to drive revenue for a mountain resort. The role emphasizes prospecting, client relations, and industry trade show participation.

You will collaborate with DOSM and other departments, manage group sales and marketing plans, travel to events, and maintain accurate sales records. Strong communication, independence, and initiative are essential.

Qualifications

• 5+ years in hotel/resort sales with group sales marketing experience.
• Strong interpersonal and communication skills.
• Independent and team-oriented work ability.
• Must be able to travel for sales events.
• Self-motivated with initiative.
• Intermediate word processing and database skills.

Responsibilities

• Generate revenue through prospecting calls, lead follow-up, and key contacts.
• Meet REVPAR and revenue goals; book new business via appointments and trade shows.
• Promote the resort through industry events and community organizations.
• Manage site tours and coordinate with departments serving group clientele.
• Maintain sales documents, inquiries, proposals, bookings, and reports.
• Assist in annual sales and marketing plans and group marketing efforts.
• Keep collateral current; handle other sales-related needs as directed.

Skills

Hospitality sales

Marketing

Revenue generation

Prospecting

Communication skills

Teamwork

Willingness to travel

Tools

SMS

Delphi systems

Job description

Schloss & Associates is seeking a dynamic, experienced hospitality Sales Manager with marketing to join our team for a unique, and rapidly growing mountain resort in Virginia. Golf, outdoor sporting, and marketing experience are advantages.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The ability to generate revenue: conduct prospecting sales calls; follow-up on leads and referrals; maintain regular contact with key contacts, group targets, agents, etc.

Follow best practices to ensure resort is meeting REVPAR and revenue goals

Book new business through proactive solicitation, in-person appointments and attend industry trade shows / events as a representative of the resort

Participate in community organizations/events, i.e., CVB, Chamber, Association…

Leverage resort’s memberships in various marketing and hospitality organizations

Manage property site tours

Work closely and effectively with all departments directly serving group clientele

Maintain a familiarization with competition in the marketplace

Knowledge of SMS and Delphi systems required / input and create all sales documents and records for clients, inquiries, proposals, bookings, contracts, correspondence and reports

Maintain accurate account files and records of all customer contacts Prepare daily sales reports detailing all sales activity and month end recap of sales efforts

Coordinate and execute sales initiatives and blitzes

Assist senior management with producing and executing annual sales and marketing plans

Assist DOSM with Group Marketing efforts as needed – promotions, collateral, social media, advertising, and emails.

Assist with ensuring all sales collateral is current, accurate and portrays a professional image Respond to additional sales-related needs at the direction of the DOSM

Able to maintain dialogue and a cooperative working relationship with other departments

Ability to assist Conference Service Manager with Group Event as needed – may require evenings and some weekends

REQUIREMENTS

5 + years prior hotel/resort sales experience with some group sales marketing experience with a proven track record of accomplishment

Strong interpersonal and communication skills

Able to work both independently and as a part of a team

Must be able to travel for sales events

Self-motivated with a high degree of initiative

Intermediate word processing and database skills