Resort Sales & Guest Services Intern

Beech Mountain Resort; Beech Mountain (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

Beech Mountain Resort invites applications for a Sales Internship where interns work with the Sales and Guest Services teams, interacting with guests, handling calls, and selling lift tickets and resort products. You will be trusted with real responsibilities rather than mere observation during this hands-on program.

This internship is a strong fit for students pursuing sales, business, hospitality, tourism, recreation or communications and offers practical experience in a fast-paced resort

Responsibilities

• Learn Beech Mountain Resort products and how to recommend them based on guest needs.
• Sell lift tickets, passes and other resort products.
• Work alongside the Guest Services team.
• Develop practical sales and communication techniques.
• Build customer service and conflict resolution skills.
• Gain call center experience by answering guest calls.
• Work directly with guests in person.
• Learn how to troubleshoot issues and find solutions.
• Gain experience using ticketing and guest management systems.
• Assist with resort events and special projects.
• Represent Beech Mountain Resort as an ambassador.
• Learn how departments throughout the resort work together.
• Gain firsthand experience working in a fast paced tourism and recreation environment.

Job description

Beech Mountain Resort invites applications for a Sales Internship where interns work with the Sales and Guest Services teams, interacting with guests, handling calls, and selling lift tickets and resort products. You will be trusted with real responsibilities rather than mere observation during this hands-on program.

This internship is a strong fit for students pursuing sales, business, hospitality, tourism, recreation or communications and offers practical experience in a fast-paced resort