Resort Safety Lead: Proactive Guest Safety & First Aid

Sugarloaf Mountain Corporation; Boyne Falls (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Ski passes

Golf passes

Waterpark passes

Discounts for food

Job summary

Boyne Mountain is seeking a Resort Safety Officer to patrol base area property, respond to emergencies, render first aid, and ensure safety and brand standards are met. You will interact with guests and staff, inspect safety equipment, and complete incident reports to support a safe guest experience.

The role requires strong communication, adaptability, and a proactive safety mindset, with the ability to work a flexible schedule including weekends and nights during peak season.

Qualifications

• High school diploma or equivalent.
• Associates degree in related or safety, hospitality, or emergency services desired.
• Bi-lingual preferred.

Responsibilities

• Actively patrol resort property on foot and by vehicle to monitor and support operations as trained/assigned.
• Regularly engage with guests and staff in a friendly and helpful manner; seek opportunities to be of service
• Prioritize and respond to calls for service/emergencies in a timely manner, based on the nature of the call
• Provide first aid care to guests and staff, as appropriate; contact emergency services as requested or needed
• Assist with the inspection and maintenance of first aid kits, AEDs, safety equipment and fire extinguishers on property
• Complete or facilitate completion of thorough and accurate reports (incident, witness, lost & found, etc.)
• Strive for Excellence in Execution by ensuring safety and brand standards are met or exceeded
• Develop Great People through considerate education and positive recognition
• Think Long-Term by identifying opportunities to mitigate risk/improve safety, and share solutions with management
• Perform routine inspections of all facilities and outlets to monitor compliance with company safety/MIOSHA standards and report deficiencies to safety director. Ensure mandatory MIOSHA notices and posters are properly displayed at all required workstations. Support corrective action as assigned/requested.
• Maintain understanding of required safety programs including Lock Out/Tag Out, Bloodborne Pathogens, Hazard Communication, Fall Protection to monitor compliance and educate staff.
• Assist other departments as requested during periods of high volume, to maximize guest experience

Skills

Attention to detail

Communication skills

Adaptability

Integrity

Honesty

Good judgment

Critical thinking

Willingness to learn

Professionalism

Guest service orientation

Education

High school diploma or equivalent

Associates degree in related or safety/hospitality/EMS field

Tools

Current CPR/AED certification

First Aid certification

Driver's license

Job description

Boyne Mountain is seeking a Resort Safety Officer to patrol base area property, respond to emergencies, render first aid, and ensure safety and brand standards are met. You will interact with guests and staff, inspect safety equipment, and complete incident reports to support a safe guest experience.

The role requires strong communication, adaptability, and a proactive safety mindset, with the ability to work a flexible schedule including weekends and nights during peak season.