Resort Retail Sales Associate - Part-Time

Omni Hotels & Resorts; Carlsbad (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

Omni La Costa Resort & Spa in Carlsbad, CA is hiring a part-time Retail Sales Associate to manage merchandise purchasing, replenishment, and visual displays. You will handle money and POS operations while upholding Moments of Service standards to greet guests and drive sales.

The role requires standing for long periods, strong customer service and sales skills, and the ability to lift up to 25 lbs. Prior retail experience and willingness to work flexible hours are preferred.

Qualifications

• Previous retail experience preferred.
• GED or high school equivalent is preferred.
• Must be able to move up to 25 lbs.
• Ability to stand for long periods of time.
• Must be of age to sell liquor.

Responsibilities

• Responsible for the handling of money, i.e., the opening of closing of the shop.
• Knowledge of P.O.S. system, shipping, transfer forms and hard checks.
• Must be able to stand for long periods of time, have exceptional customer service skills and sales ability.
• Must meet ALL Moments of Service standards, i.e., greeting customers within 10 feet of guests, greet with a smile and a sincere welcoming, etc.
• Ensure complete customer satisfaction, as well as, meeting all company and personal goals for the retail shop.
• All merchandise delivered should be unpacked, folded or hung accordingly to quality standards and placed in the appropriate location by the beginning of next day.
• All emptied boxes of merchandise should be broken down and taken to the trash on daily basis.
• Maintaining a clean, neat and dust free shop and work area on a daily basis.
• All restrooms and trashcans, both inside and outside of retail shop, should be cleaned and emptied on daily basis.
• Responsible for weekly requests of cleaning or office supplies for the shop and any needed merchandise.
• Knowledge of property, i.e. locations of restaurants, pool, etc. Also, knowing the daily activates for guests and their children.

Skills

Customer service

Sales

Education

GED or high school equivalent

Job description

Omni La Costa Resort & Spa in Carlsbad, CA is hiring a part-time Retail Sales Associate to manage merchandise purchasing, replenishment, and visual displays. You will handle money and POS operations while upholding Moments of Service standards to greet guests and drive sales.

The role requires standing for long periods, strong customer service and sales skills, and the ability to lift up to 25 lbs. Prior retail experience and willingness to work flexible hours are preferred.