RESORT RESTAURANT SERVER

Wild Dunes Resort

Isle of Palms (SC)

On-site

USD 20,664 - 27,552

Part time

14 days+

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Job summary

A coastal resort in South Carolina is hiring for the position of Restaurant Server. The role involves taking orders, serving food and beverages, and ensuring guest satisfaction. Ideal candidates will possess strong communication skills, some hospitality experience, and a professional demeanor. This part-time role offers flexible scheduling and opportunities for growth within the organization.

Qualifications

Prior hospitality experience is preferred.
At least one year of food & beverage experience preferred.
Must be able to read, write, and speak English.

Responsibilities

Take and deliver food and drink orders to guests.
Maintain cleanliness and sanitation standards in dining areas.
Provide exceptional service to all guests and colleagues.

Skills

Excellent communication skills

Ability to work in a fast-paced environment

Teamwork

Customer service orientation

Job description

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Talent and Culture Manager @ Wild Dunes Resort | Employee Development

The server is responsible for ensuring the standards of service in assigned food and beverage outlets. They will take orders, and deliver food, drinks, and other items to guests. The Server will act as a liaison between the kitchen and guests. They will assist with maintaining the AAA Four Diamond standards and shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!

Server positions are open at multiple Restaurants on the resort. Full-time, Part-Time, and Seasonal positions are available!

Essential Job Functions:

Adheres to the steps of service using the service standards manual
Takes guest's orders using seat numbers and appropriate order-taking sheets
Enters orders accurately into POS systems
Familiarizes him/herself with all menus including three meal periods, lounge menu, wine, and beverage lists
Resets dining room according to meal period and table needs
Performs food & and beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked
Follows all proper bookkeeping and cash-handling procedures
Ensures all opening, ongoing, and closing side work is complete and signed off by a manager on duty
Serves food and beverages to guests
Informs and promotes guests of daily/nightly specials
Check guests’ identification to ensure the minimum age requirement for consumption of alcoholic beverages
Removes dishes, glasses, silverware, or other items from tables and countertops and takes them to the kitchen for proper sanitation
Cleans tables and/or counters & and seats after guests are finished
Explains how various menu items are prepared, describing cooking methods and ingredients
Takes into consideration any special request, dietary issues made by the guest
Offers warm and sincere welcome/farewell for all guests of Wild Dunes Resort including use of guest name & and good eye contact with each guest
Maintains an up-to-date working knowledge of all resort amenities as well as any special events
Upsells other resort services and amenities to guests
Describes and recommends wine pairings to guests
Ensures final quality check on food and beverage before serving guests
Monitors assigned tables for customer satisfaction, quality, and additional service
Accurately prepares guest bills and provides promptly and ensures accurate payment is received
Accurately reports tips & and shift times in the appropriate location at the end of each shift
Addresses any guest issue promptly and with concern
Maintains a constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons). Reports all safety incidents to the on-duty supervisor.
Acts with responsibility towards all company property, supplies, and equipment.
Maintains a professional appearance. Follows all Wild Dunes Resort dress code standards.

The Colleague is held accountable for all duties of this job and other duties as assigned.

Qualifications

Experience & Education:

Prior hospitality experience is preferred
At least one year of food & and beverage experience preferred

Job Requirements:

Must be authorized to work in the United States
Must be able to read, write, and speak English
Must be at least 18 years of age
Must be able to accurately follow instructions, both verbally and written
Must possess excellent communication and listening skills
Must be professional in appearance and demeanor
Must be able to work under pressure and in a fast-paced environment
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends, and holidays
Must have the ability to deal effectively and interact well with guests and Colleagues
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests.

Colleagues hired at Wild Dunes Resort will be verified through the federal E-Verify system.

Working Conditions:

Must be able to stand and walk throughout the shift
Must be able to frequently lift and carry up to 25 lbs at shoulder height;
Must be able to push/pull up to 75 lbs occasionally
Must be able to perform simple grasping, fine manipulation, overhead reaching, and repetitive hand & and arm movements frequently; and squeezing occasionally

Wild Dunes is an Affirmative Action / Equal Opportunity Employer and offers equal employment opportunity to all, based upon individual merit and does not discriminate based on race, color, religion, national origin, sex, gender, age, disability status, protected veteran status or any other protected class or category.

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