Resort Restaurant Manager: Lead 4-Star Service & Ops

The St Joe Company; Santa Rosa Beach (FL); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

The St. Joe Company is seeking a Restaurant Manager for WaterColor Resort, Santa Rosa Beach, FL. You will supervise, train, and ensure service standards for guests, while coordinating amenity deliveries and maintaining a clean, efficient dining environment.

Lead by example to hire and inspire staff, uphold company values, and drive profitability through effective scheduling, cost controls, and quality assurance across front-of-house operations.

Qualifikationen

• Sufficient education and literacy to read product labels and communicate with guests.
• Ability to read, write, speak, understand, and communicate in basic English preferred
• 3-5 years’ experience in a similar role
• Certification or degree in a related field not required but preferred
• Working knowledge of MS Office, restaurant management software, POS systems

Aufgaben

• Anticipate the needs of the restaurant and order products to help associates perform their duties within budget.
• Maintain logs and ensure trace reports are updated.
• Proper scheduling and coverage of service personnel for optimal service levels.
• Maintain positive guest relations and resolve complaints promptly for maximum guest satisfaction.
• Ensure associates are familiar with hotel services, local attractions, and respond to guest inquiries accurately.
• Train associates on St. Joe standards of service across F&B and equipment use.
• Promote 4-star, 4-diamond service in all aspects of restaurant execution.
• Manage budget forecasting, cost controls, and profitability.

Kenntnisse

Customer service

Leadership

Hospitality software

English proficiency

Budgeting

Ausbildung

High school diploma or equivalent

Tools

MS Office

POS systems

Restaurant management software

Jobbeschreibung

The St. Joe Company is seeking a Restaurant Manager for WaterColor Resort, Santa Rosa Beach, FL. You will supervise, train, and ensure service standards for guests, while coordinating amenity deliveries and maintaining a clean, efficient dining environment.

Lead by example to hire and inspire staff, uphold company values, and drive profitability through effective scheduling, cost controls, and quality assurance across front-of-house operations.