Resort Property Manager: Lead Operations & Guest Experience

MHC Property Management; Pacifica (CA); Presencial; USD 70 000 - 73 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, and vision plans

401(k) employer match

Paid vacations

Paid holidays

Paid sick time

Resumo da oferta

Equity Lifestyle Properties (ELS) in Pacifica, California, is seeking a Resort Manager to provide exceptional customer service to residents and guests while helping meet financial goals.

The ideal candidate has a Bachelor's degree or equivalent, 5+ years of property management experience (RV/manufactured home setting preferred), strong operations and customer service skills, proficiency with Microsoft Office, and a valid driver's license.

Qualificações

• 5+ years of property management experience, preferably in an RV or manufactured home community setting.
• Strong operations skills and a thorough understanding of the complexities of this position.
• At least one year of experience in customer service and exceptional customer service skills.
• Excellent skills in Microsoft Office and other web-based applications.
• Valid driver's license, good driving record and current auto insurance.
• Experience in sales and/or marketing preferred.

Responsabilidades

• Provide exceptional customer service to residents and guests to ensure an excellent experience.
• Manage the resources and assets of the property, including buildings and amenities.
• Conduct marketing activities to attract new customers.
• Hire and manage resort employees.
• Prepare, manage and analyze the operational budget of the resort.
• Maximize the profitability of the property.
• Maintain the resort and ensure that it's clean and attractive.
• Partner with the marketing team to attract new guests.
• Analyze, prepare and manage the operational budget of the resort to improve its profitability.

Conhecimentos

Property management experience

Operations skills

Customer service skills

Sales/Marketing experience

Valid driver's license

Formação académica

Bachelor's degree or equivalent experience

Ferramentas

Microsoft Office

Web-based applications

Descrição da oferta de emprego

Equity Lifestyle Properties (ELS) in Pacifica, California, is seeking a Resort Manager to provide exceptional customer service to residents and guests while helping meet financial goals.

The ideal candidate has a Bachelor's degree or equivalent, 5+ years of property management experience (RV/manufactured home setting preferred), strong operations and customer service skills, proficiency with Microsoft Office, and a valid driver's license.