Resort Operations Lead - Guest Experience & Growth

Urbana Country Club; Urbana (IL); Vor Ort; USD 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

Biweekly pay

Advancement opportunities

Zusammenfassung

Urbana Country Club in Urbana, IL is seeking a motivated Resort Supervisor to lead our luxury Resort team and ensure outstanding member and guest service at every touchpoint. You will coach staff, coordinate daily operations, and uphold our standards of hospitality while creating memorable experiences for members.

We provide ongoing education, hands-on training, advancement opportunities, and a culture that values respect and teamwork.

Qualifikationen

• Minimum 1 year of experience in hotels
• Must be at least 18 years old
• Ability to multitask and work in a team-oriented environment
• Excellent listening, communication, and customer service skills
• Demonstrated leadership ability or interest in taking on a lead role
• Enthusiastic attitude and commitment to hospitality
• Effective listening with strong judgement skills
• Maintain a professional, neat appearance per company standards

Kenntnisse

Customer service

Leadership potential

Team collaboration

Multitasking

Communication skills

Jobbeschreibung

Urbana Country Club in Urbana, IL is seeking a motivated Resort Supervisor to lead our luxury Resort team and ensure outstanding member and guest service at every touchpoint. You will coach staff, coordinate daily operations, and uphold our standards of hospitality while creating memorable experiences for members.

We provide ongoing education, hands-on training, advancement opportunities, and a culture that values respect and teamwork.