Spa Receptionist

Urbana Country Club; Urbana (IL); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Employee discount on retail products

Opportunity for employment in other Op

Job summary

Urbana Country Club is seeking a Spa Receptionist for our luxurious Resort and Spa facility. The role emphasizes warm welcomes, guest care, and coordination with the spa team to ensure exceptional service.

The position is part-time, with 10–15 hours weekly, and requires availability all summer and into September. We value integrity, passion, work ethic, and teamwork, offering continual education, training, and opportunities for advancement within our club.

Qualifications

• Must be at least 18 years of age.
• Availability for weekdays, weekends, and holidays throughout the summer season and through September.
• Minimum of 10-15 hours a week.
• Strong customer service and interpersonal skills.
• Ability to multi-task in a fast-paced, team-oriented environment.

Responsibilities

• Greet members and guests warmly and execute the 3 steps of service—warm welcomes, magic moments, and fond farewells.
• Provide information on spa guidelines, policies, and procedures to ensure safety of members and guests.
• Coordinate scheduling and reservations with spa team to ensure smooth operations.
• Maintain a professional, neat, and well-groomed appearance adhering to company standards.

Skills

Customer service

Communication

Teamwork

Multitasking

Professional appearance

Job description

Urbana Country Club is seeking talented individuals for the opportunity to be a Spa Receptionist in our luxurious Resort and Spa facility. At UCC, we pride ourselves on offering our team members continual education, training, and an opportunity for advancement and professional growth. Each of our talented and skilled employees strive for our goal to be recognized as the best Club around. We are committed to providing our members with caring, gracious service while creating memories and experiences for a lifetime.

Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over. We are an equal opportunity employer, and all applicants will be considered for employment.

Availability

Must be able to work weekdays, weekends, and holidays throughout the summer season and through September. Minimum of 10-15 hours a week required.

• Must be at least 18 years of age or older
• Implementation of the 3 steps of service to our members and their guests--warm welcomes, magic moments and fond farewells
• Knowledge of the proper Spa guidelines, policies and procedures to ensure the safety of our members and their guests
• An enthusiastic person willing to adjust to situations in a timely and efficient manner where hospitality is paramount
• Ability to multi-task and work well in a fast paced, team-oriented environment
• Effective listening abilities with strong judgment skills
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
• Maintain a professional, neat and well-groomed appearance adhering to company standards

Additionally, the person must possess and adhere to the following core values:

• Integrity
• Passion
• Work Ethic
• Teamwork

Compensation

• $16 / hour
• Paid biweekly
• Employee discount on retail products
• Opportunity for employment in other operations