Resort Marketing & Guest Engagement Specialist

Travel + Leisure Co.; San Diego (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Wish day paid time to volunteer at an

401k with employer match

Legal and identity theft plan

Voluntary income protection benefits

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking an in-person marketing specialist to engage prospective and current owners at our resort locations.

You will schedule guests for sales presentations and act as a brand ambassador to drive interest and enrollment in our vacation ownership programs. The role emphasizes face-to-face interaction, compliance with guidelines, and meeting performance goals while leveraging MS Office tools and smart devices.

Qualifications

• Sales and/or marketing experience is preferred, not required.
• Must maintain production standards.

Responsibilities

• Greet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time).
• Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%).
• Serve as a positive and professional brand ambassador for Wyndham Destinations.
• Partner with the resort staff to receive arrival sheets of guests checking in.
• Screen and qualify potential customers based on company guidelines.
• Make sales-tour reservations and collect required deposits.

Skills

Written communication

Verbal communication

Team collaboration

Education

High School Diploma or equivalent

Tools

MS Excel

MS Word

General computer skills

Smart devices

Job description

Travel + Leisure Co. is seeking an in-person marketing specialist to engage prospective and current owners at our resort locations.

You will schedule guests for sales presentations and act as a brand ambassador to drive interest and enrollment in our vacation ownership programs. The role emphasizes face-to-face interaction, compliance with guidelines, and meeting performance goals while leveraging MS Office tools and smart devices.