Resort Maintenance Engineer - Hands-On & On-Call

Hyatt Hotels Corporation; Key West, Northern (FL, KY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Immediate PTO

Medical, dental, and vision insurance

401(k) retirement plan with company

Job summary

Hyatt Centric Key West is seeking a General Maintenance Engineer to uphold the resort's safety, functionality, and appearance across guest rooms, public spaces, and back-of-house areas. This mid-level role requires hands-on technical skill and the ability to troubleshoot in a fast-paced hospitality setting.

You will perform routine and corrective maintenance, coordinate with vendors, and ensure compliance with Hyatt standards while supporting emergency maintenance and after-hours needs.

Qualifications

• Minimum 2–3 years of maintenance or engineering experience, preferably in a hotel or resort setting.
• Working knowledge of electrical, plumbing, HVAC, and general building maintenance.
• Ability to diagnose issues and implement effective repairs independently.
• Pool Operator Certification (CPO) or willingness to obtain.
• Strong attention to detail and commitment to guest service excellence.
• Ability to prioritize tasks and work efficiently with minimal supervision.
• Physical ability to lift up to 50 lbs, climb ladders, and work in varying weather conditions.
• Basic computer skills for work order systems preferred.

Responsibilities

• Perform routine and corrective maintenance on guest rooms, public areas, and back‑of‑house facilities
• Troubleshoot and repair basic electrical, plumbing, HVAC, carpentry, and mechanical issues
• Conduct preventative maintenance inspections to ensure equipment and facilities remain in safe working condition
• Respond promptly to maintenance requests from guests and internal departments
• Assist with pool, spa, and exterior maintenance as needed
• Maintain accurate maintenance logs and work orders
• Ensure compliance with safety standards, building codes, and Hyatt brand standards
• Coordinate with supervisors and external vendors when advanced repairs are required
• Support emergency maintenance situations, including after‑hours calls as scheduled

Skills

Maintenance experience

Electrical & plumbing

HVAC knowledge

Diagnostics

Pool Operator Certification

Guest service

Physical fitness

Basic computer skills

Tools

Work order systems

Job description

Hyatt Centric Key West is seeking a General Maintenance Engineer to uphold the resort's safety, functionality, and appearance across guest rooms, public spaces, and back-of-house areas. This mid-level role requires hands-on technical skill and the ability to troubleshoot in a fast-paced hospitality setting.

You will perform routine and corrective maintenance, coordinate with vendors, and ensure compliance with Hyatt standards while supporting emergency maintenance and after-hours needs.