Resort IT Technician: Hardware, Network & User Support

Resorts World Las Vegas; Las Vegas (NV); On-site; USD 42,000 - 72,000; Full time

Job summary

Resorts World Las Vegas seeks an IT Technician to install and maintain hardware, software, and network devices. You will support users, manage service requests, and document IT processes to keep systems functional.

The role requires knowledge of operating systems and security, plus the ability to work nights, weekends, and holidays. Experience in hospitality IT is a plus, reflecting our luxury resort setting.

Qualifications

• High School Diploma or equivalent required.
• 2+ years IT support experience preferred.
• Strong English communication and customer service skills.
• Willingness to work varied shifts, including nights, weekends, and holidays.
• Familiarity with computer hardware, software and networking basics.

Responsibilities

• Install, configure, and repair hardware and software components.
• Troubleshoot hardware, software, and network issues.
• Repair or replace damaged hardware.
• Provide user support and be the first point of contact for errors.

Skills

IT Support

Windows OS

Networking

Troubleshooting

Customer service

Education

High School Diploma or equivalent

Associate degree in IT or related field

Tools

ITSM software

Remote desktop tools

Job description

Resorts World Las Vegas seeks an IT Technician to install and maintain hardware, software, and network devices. You will support users, manage service requests, and document IT processes to keep systems functional.

The role requires knowledge of operating systems and security, plus the ability to work nights, weekends, and holidays. Experience in hospitality IT is a plus, reflecting our luxury resort setting.