Resort Housekeeping Supervisor: Lead Guest Experience

Island Hospitality Management; Granby (CO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Healthcare insurance

HSA/FSA plans

Dependent care FSA

Identity Theft Protection

Transit & parking benefits

Pet Insurance

PTO & Wellness incentives

Employee Assistance Program

Wellness subscriptions

PTO & Vacation Time

Family Leave

401(k) match

Job summary

Island Hospitality Management in Granby, Colorado, is seeking a Resort Housekeeping Supervisor to oversee daily operations of the resort housekeeping team. You will ensure rental units, bath houses, offices, and meeting spaces are clean and well maintained, with a focus on guest satisfaction.

This role requires coordinating staff, monitoring performance, managing supplies and budgets, and upholding safety procedures.

Qualifications

• 1 year of housekeeping/cleaning experience, preferably in hospitality.
• Demonstrated knowledge of general janitorial work.
• Knowledge of safety measures when using cleaning chemicals.
• Excellent verbal and written communication skills.
• Ability to multitask.

Responsibilities

• Coordinate team member selection and development and ensure policy adherence.
• Inspect and approve the team’s work performance.
• Place orders for cleaning materials and manage budget implications.
• Obtain pricing and place orders to stock supplies for rentals.
• Ensure all operations and safety procedures are followed.
• Respond to guests' inquiries and complaints regarding resort housekeeping promptly.

Skills

Communication

Multitasking

Microsoft Office

Tools

Microsoft Office

Job description

Island Hospitality Management in Granby, Colorado, is seeking a Resort Housekeeping Supervisor to oversee daily operations of the resort housekeeping team. You will ensure rental units, bath houses, offices, and meeting spaces are clean and well maintained, with a focus on guest satisfaction.

This role requires coordinating staff, monitoring performance, managing supplies and budgets, and upholding safety procedures.