Resort Guest Shuttle & Bell Attendant

Reunion Resort & Golf Club; Kissimmee (FL); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Reunion Resort & Golf Club in Kissimmee, FL is seeking a Bell Attendant & Shuttle Driver to warmly welcome guests, assist with luggage, and transport them around the resort. This role combines guest services with safe driving responsibilities.

You will provide information on dining and attractions, follow company procedures, and assist with guest or member concerns. A flexible schedule and ability to lift up to 50 lbs are required, with English proficiency and a DOT certificate within 30 days

Qualifications

• Must be 18 years of age or older.
• Must be able to obtain DOT medical certificate within 30 days of employment.
• Previous customer service experience is preferred; bellman/driver experience is a plus.
• Must have strong verbal and written communication skills.
• Must be able to sit, stand, walk and run for long periods; ability to perform repetitive motions.
• Comfortable with Florida weather conditions including sun, heat and rain; up to 50 lbs.
• English language proficiency is required.
• Flexible schedule availability, including evenings, weekends and holidays.

Responsibilities

• Greet guests and escort them to rooms, assist with hand luggage and provide information on resort services and local attractions.
• Deliver exceptional customer service and act as an information source for dining, attractions, and shops on and off property.
• Adhere to Reunion Resort & Golf Club procedures and policies.
• Assist with guest and member complaints and communicate to the Director of Front Office.
• Drive the company vehicle on-property and off-property; assist with baggage and valet services.
• Attend all required meetings and trainings and perform other duties as assigned by leadership.
• Adhere to all safety procedures and brand service standards.

Skills

Customer service

Verbal communication

Written communication

Flexibility

English proficiency

Job description

Reunion Resort & Golf Club in Kissimmee, FL is seeking a Bell Attendant & Shuttle Driver to warmly welcome guests, assist with luggage, and transport them around the resort. This role combines guest services with safe driving responsibilities.

You will provide information on dining and attractions, follow company procedures, and assist with guest or member concerns. A flexible schedule and ability to lift up to 50 lbs are required, with English proficiency and a DOT certificate within 30 days